Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
7
7
years of professional experience
Work History
Director
AK Smart Solution
06.2020 - Current
Responsible to supervise Nationwide clients over 500 sites.
Analyzing the business requirements of all departments to determine their technology needs.
Overseeing all technology operations and evaluating them according to established goals.
Devising and establishing IT policies and systems to support the implementation of strategies set by upper management.
Assisted in recruiting, hiring and training of team members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Transport Manager
StraitNz
09.2021 - 03.2023
Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
Observed staff to review compliance and safety to minimize losses due to violations or damage.
Coordinated driver dispatch to accomplish daily delivery requirements.
Prepared and updated employees' daily work schedules and resolved delivery problems.
Oversaw team of 12 drivers by reviewing performance to promote timely and efficient deliveries and operations.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Transport manager
Mainfreight
07.2020 - 08.2021
Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
Observed staff to review compliance and safety to minimize losses due to violations or damage.
Coordinated driver dispatch to accomplish daily delivery requirements.
Prepared and updated employees' daily work schedules and resolved delivery problems.
Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
Oversaw team of 8 drivers by reviewing performance to promote timely and efficient deliveries and operations.
Sales and Operation Manager
Frontera
03.2019 - 05.2020
Developed and maintained courteous and effective working relationships with in-house support team and customers.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Worked flexible hours across night, weekend and holiday shifts.
Sales and Operation Manager
Vegexpress
12.2016 - 02.2019
At first, it started as a part-time position, but upon finishing my studies, obtaining my work visa, and gaining experience in the field of management, I secured a full-time contract.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance and supervision.
Ensuring quality of the food product packaging is in check.
Packaging and labelling the food products according to the customer needs
Communicating with the customers electronically to collect their food/milk order and making run sheets and picking lists
Arranging the food products and milk according to FIFO basis using forklift as a tool.
Utilized critical thinking to analyze problems, assess solutions, and make informed decisions.
Self-motivated individual, with a strong sense of personal responsibility.
Maintained relationships with both existing and new customers.
Education
Business Management Level 6 - Business Management
Uunz Institute of Business
Auckland, NZ
01.2018
+II Intermediate in Commerce: CBSE - Commerce
Kendriya Vidyalaya
New Delhi, India
03.2016
Skills
Full Class 5 Licence with D and F endorsements
Microsoft Office
Eftpos and cash machine handling
Myob system operations
Diligent
Articulate
Accomplished
Collaborative
Project Coordination
Contract Negotiation
Operations Management
Project Management
References
Referees available on request.
Timeline
Transport Manager
StraitNz
09.2021 - 03.2023
Transport manager
Mainfreight
07.2020 - 08.2021
Director
AK Smart Solution
06.2020 - Current
Sales and Operation Manager
Frontera
03.2019 - 05.2020
Sales and Operation Manager
Vegexpress
12.2016 - 02.2019
Business Management Level 6 - Business Management
Uunz Institute of Business
+II Intermediate in Commerce: CBSE - Commerce
Kendriya Vidyalaya
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