Abhishek Nilewad
Auckland,New Zealand
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Caltex Petrochem group
01.2023 - Current
- Delivered exceptional customer service by addressing inquiries and consistently achieving higher customer satisfaction
- Collaborate with team members to ensure smooth operations and maintain a clean and organized store environment
- Processed higher number of cash transactions daily and maintained accurate records of sales and inventory
- Stay updated with product knowledge and promotions to enhance customer engagement and advocacy
Accountant
Tit – Bit Foods Pvt Ltd
01.2019 - 01.2021
- Maintained financial records and ensured 100% accuracy and zero financial discrepancies
- Processed and reconciled 500+ bank transactions monthly with 95% accuracy
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Handled day-to-day accounting processes to drive financial accuracy.
- Used advanced software to prepare documents, reports, and presentations.
Education
Master of Applied Management - NZQA level 9
Otago Polytechnic
Auckland01.2024
Bachelor of Commerce -
South Indian Education Society College
Navimumbai01.2019
Skills
- Advanced Excel
- Microsoft office proficiency
- Tableau
- Power BI
- Data entry
- Written and verbal communication
- Leadership and Initiative
- Teamwork
Awards
Awarded student ambassador Award at Otago Polytechnic, demonstrating my leadership and exceptional customer support for new students.
Work / Visa rights
Hold a 3 - year open work visa
References
Mr. Krunal Misra
Site Manager, Caltex
02108195955
Mr. Akash Shah
Site Manager, Caltex
0224530416
Timeline
Customer Service Representative
Caltex Petrochem group
01.2023 - Current
Accountant
Tit – Bit Foods Pvt Ltd
01.2019 - 01.2021
Master of Applied Management - NZQA level 9
Otago Polytechnic
Bachelor of Commerce -
South Indian Education Society College
Similar Profiles
PRADIP KUKADIAPRADIP KUKADIA
Associate Manager at MUNDRA PETROCHEM LTD (Adani Group)Associate Manager at MUNDRA PETROCHEM LTD (Adani Group)
Rahul Singh RajpurohitRahul Singh Rajpurohit
Associate Manager Civil at Mundra Petrochem Ltd. ( Adani Group )Associate Manager Civil at Mundra Petrochem Ltd. ( Adani Group )
Ruben GarciaRuben Garcia
Roustabout Hand at CALTEX ENERGY GROUPRoustabout Hand at CALTEX ENERGY GROUP