Abhivyakti Verma
Hamilton,New Zealand
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager – Programs (Operations)
Upgrad Education Pvt Ltd
10.2020 - 07.2024
- Managed domestic and international educational programs of a portfolio of about 100 million USD with weekly content creation, operational handling, and launches
- Led a team of 20+ resources for the above programs along with active tracking of planned v/s actual (Timelines, Cost, efficiency, resource allocation, etc)
- Handled internal, cross-functional, and client escalations as necessary for different ongoing projects
- Observed, Tracked, and evaluated day-to-day operations with cross-functional teams across 7 integrative departments to increase operational efficiency for the team
- Led, Tweaked, and implemented changes in the cross-functional process, thereby increasing operational efficiency by 60-70%
- Single-handily managed and supervised over 4 Pool of 20+ freelancers in total thereby reducing the team effort by over 1500+ hours by setting up a quality control process resulting in the timely launch
- Generated Monthly/Quarterly/Yearly reports for the monthly budgeted/provisioned and spent for direct costs thereby analyzing burn rate.
Associate Project Manager
Digital Rhombus Studios Pvt Ltd
04.2019 - 01.2020
- Assisted for end-end management of projects undertaken to ensure on-schedule delivery in the Hybrid model for a team of 15
- Optimized timelines and tasks for respective teams to ensure cross-functional collaboration by defining scope and reducing the overall team effort by 60%
- Comprehending and executing the necessary modifications, along with integration in line with the requirements and quality of the project
- Lead User Acceptance Testing (UAT) with clients to collect feedback and monitor the bug sheet for improvements leading to the acceptance percentage by 75%
- Perform RCA analysis on recurring bugs/logs risking the launch of a sprint.
Associate Business Analyst
BA Centric
08.2018 - 12.2018
- Collaborated to create workflows, and process flow sheets along with creating possible wire-frames and UML diagrams for the desired outcome
- Ensure document management Creation of analytical documents, UAT scenarios, etc
- Gained first-hand experience in requirement gathering and creating project plans
- Assisted the PMO team in resource allocation and managing effort hours
Education
Master’s in Business and Management -
University of Waikato
07.2025
B Tech, Computer Science -
IFHE- IcfaiTech
01.2018
Skills
- Program/Project Management
- Effective Communication
- Problem Solving
- Stakeholder Management
- Team Collaboration
- Process Improvement
- Active Listening
- Cost Control
- Budgeting and finance
- Program/Project Management Software (JIRA, Trello, Projects)
- Financial Management Software (Quickbooks, ERP)
- Microsoft Office (Excel, Word, Power-point)
Certification
Certified Associate in Project Management (CAPM) - PMI
ID Number - 2755402
Grant Date - 05 March 2020
Expiration Date - 05 March 2025
Timeline
Assistant Manager – Programs (Operations)
Upgrad Education Pvt Ltd
10.2020 - 07.2024
Associate Project Manager
Digital Rhombus Studios Pvt Ltd
04.2019 - 01.2020
Associate Business Analyst
BA Centric
08.2018 - 12.2018
Master’s in Business and Management -
University of Waikato
B Tech, Computer Science -
IFHE- IcfaiTech
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