Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Abigail Feng

East Tamaki

Summary

Friendly and personable with experience in working in a team to provide high-quality customer service. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

6
6
years of professional experience

Work History

Assistant Artist

Paintvine
07.2022 - Current
  • Set up at various venues, which included organising, arranging, and cleaning equipment before, during, and after events, along with providing customers with extra materials upon request
  • Advised customers on how to apply colour theory and lighting techniques in paintings to add excitement, focus and depth.
  • Cultivated relationships with other artists and internal partners to develop positive rapport for future opportunities.
  • Helped transform customer ideas into high-quality, personalised creations.

Receptionist

Jenny Wang & Associates
08.2018 - 09.2019
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone or postal mail.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Kept records in CRM to maintain customer data.

Education

Bachelor of Arts - Media And Screen Studies, Japanese

University of Auckland
Auckland, AUK
2025

Skills

  • Office administration
  • Professional demeanour
  • Customer experience
  • Security awareness
  • Instructional techniques
  • Providing feedback
  • Personalized support
  • Documentation and reporting
  • Transcription and dictation
  • Bookkeeping
  • Correspondence distribution
  • Artist assistance

Languages

English - Fluent in speaking, reading, and writing

Mandarin - Fluent in speaking, reading, and writing

Japanese - Proficient in speaking, reading, and writing

References

John Richards

Solicitor consultant

Jenny Wang & Associates

021 502 589

Timeline

Assistant Artist

Paintvine
07.2022 - Current

Receptionist

Jenny Wang & Associates
08.2018 - 09.2019

Bachelor of Arts - Media And Screen Studies, Japanese

University of Auckland

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Abigail Feng