Abigail Purton
Otago ,Dunedin
Summary
I am a motivated and dedicated professional with experience as an Assistant Manager at Pascoes the Jewellers. I have recently chosen to pursue my passion for child development, and I am currently studying toward a Bachelor’s degree in Early Childhood Education. Alongside my studies, I volunteer two days a week at a preschool to gain hands-on experience. My goal is to become a qualified kaiako, and make a meaningful difference in the lives of tamariki.
Overview
10
10
years of professional experience
Work History
Sales Assistant
Stewart Dawsons Dunedin
Otago, Dunedin
01.2025 - Current
- Greet customers and provide assistance with product selection.
- Maintain cleanliness of the sales floor area at all times.
- Assist in creating displays to promote products.
- Assist customers with returns and exchanges.
- Perform cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Process orders accurately and efficiently using a POS system.
- Ensure compliance with company policies and procedures at all times.
Retail Assistant Manager
Pascoes the Jewellers
Otago, Dunedin
07.2021 - 10.2024
- Conducted regular inventory checks to ensure accuracy of stock levels.
- Performed daily opening and closing duties including cash handling at the end of the day.
- Participated actively in the recruitment process for new hires at the store level.
- Responded promptly to customer inquiries or complaints regarding products or services.
- Developed relationships with customers by providing knowledgeable advice about products.
- Maintained a neat, clean, organised work environment that meets company standards.
- Assisted in the development of store policies and procedures.
- Supported management team in developing action plans for addressing underperforming areas.
- Trained, coached, and mentored new team members on customer service and operational standards.
- Trained staff to have extensive product knowledge and upselling skills.
- Positively impacted product relevance through careful distribution, merchandising and display techniques.
Housekeeper
Chamberson Motel
04.2021 - 07.2021
- Inspected guest rooms after cleaning to ensure they were presentable.
- Scrubbed kitchen appliances, countertops and fixtures.
- Responded to requests from guests regarding housekeeping needs.
- Followed safety procedures when handling hazardous materials.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Changed bed linens and towels, tidied up rooms.
- Reported any maintenance issues or damage to supervisors immediately.
Sales Assistant
Mackenzie Pharmacy
Canterbury, Twizel
12.2020 - 02.2021
- Maintained cleanliness of the sales floor area at all times.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Processed orders accurately and efficiently using a POS system.
- Replenished merchandise on shelves as needed throughout the day.
- Assisted in creating displays to promote products.
- Informed customers about current promotions and discounts.
- Greeted customers and provided assistance with product selection.
- Provided excellent customer service to clients in person and over the phone.
Packager
Cowells Pavolva Factory
06.2020 - 11.2020
- Assembled boxes, containers and other packaging materials according to specifications.
- Ensured compliance with safety regulations while performing packing tasks.
- Assisted in the organisation of warehouse storage areas as needed.
- Collaborated with team members to meet production goals efficiently.
- Ensured accurate packaging of pavlovas by consistently checking that quantities met the required standards.
Receptionist and Housekeeper
Mountain Chalets Motel
06.2015 - 01.2019
- Managed guest check-ins and check-outs, ensuring a smooth and welcoming front desk experience.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Monitored office supplies inventory and placed orders when necessary.
- Managed communication via phone and email, responding to guest inquiries, assisting with bookings, and addressing customer requests or issues.
Education
Certificate in Flight Attendant - Travel and Tourism
New Zealand School of Tourism
Dunedin, NZ02-2020
Level Four - Travel and Tourism
Southern Institute of Technology
Dunedin, NZ01.2019
NCEA Level One -
Twizel Area School
Twizel01.2018
High School Diploma -
St Kevin's College
other01.2018
Bachelor of Teaching - ECE
Open Polytechnic
Wellington, NZSkills
- Excellent punctuation
- Team leadership
- Great communication skills
- Ability to work independently
- Ability to work with a team
- Problem solving
- Cheerful and energetic
- Organisational skills
References
- Haylee Curtis, motel owner for Mountain Chalets Motel, 027-535-4542, info@mountainchalets.co.nz
- Yuriy Fedorovych, Manager at Pascoes the Jewellers, 022 075 0671, dun@pascoes.co.nz
- Katelyn McElroy, Manager at Stewart Dawsons, Dunedin, 027 840 5325, sdd.manager@stewartdawsons.co.nz
Timeline
Sales Assistant
Stewart Dawsons Dunedin
01.2025 - Current
Retail Assistant Manager
Pascoes the Jewellers
07.2021 - 10.2024
Housekeeper
Chamberson Motel
04.2021 - 07.2021
Sales Assistant
Mackenzie Pharmacy
12.2020 - 02.2021
Packager
Cowells Pavolva Factory
06.2020 - 11.2020
Receptionist and Housekeeper
Mountain Chalets Motel
06.2015 - 01.2019
Certificate in Flight Attendant - Travel and Tourism
New Zealand School of Tourism
Level Four - Travel and Tourism
Southern Institute of Technology
NCEA Level One -
Twizel Area School
High School Diploma -
St Kevin's College
Bachelor of Teaching - ECE
Open Polytechnic
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