Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
9
9
years of professional experience
Work History
Software Engineer-Systems and Application
JOYALUKKAS INDIA LIMITED
03.2022 - 03.2023
Analyzed proposed technical solutions based on customer requirements
Coordinated with other engineers to evaluate and improve software and hardware interfaces
Implemented corrective plans of action for network availability and latency
Provisioned new software and hardware for use, following established security policies
Managed over 30 customer calls per day all over branch in India.
System Administrator
Mar Baselios Medical Mission Hospital
07.2014 - 02.2022
Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults
Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability
Established network specifications and analyzed workflow, access, information and security requirements
Diagnosed and resolved hardware and software issues
Maintained flexible schedule and responded to after-hours and weekend emergencies
Designed and evaluated WAN and LAN connectivity technologies
Installed cabling, wireless routers and telephone systems for data communications networks
Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure
Maintained thorough understanding of local area and wide area networking and components
Completed quality biometrics processing, capturing electronic fingerprints, photographs and signatures within established program-wide processing times
Monitored networks and network devices to resolve technical problems quickly.
Education
Master In Computer Applications - Computer Applications
MAHATMA GANDHI UNIVERSITY
Kerala, India
03.2014
Bachelor of Science - Bachelor of Computer Applications
MAHATMA GANDHI UNIVERSITY
Kerala, India
04.2010
Skills
Network infrastructure administration
Upper intermediate Firewalls
Switches and routers
Upper intermediate Excellent Communication
Complex problem-solver with analytical and driven mindset
Remote Desktop Support
IT Asset Management
System Configuration Changing
Hardware troubleshooting
IT risk management
Network configuration
Help Desk Experience
Operating System Knowledge
Networking Hardware Installation
IP Addressing
Microsoft 365
Audio Visual Equipment
Video communications
General understanding in Microsoft Intune ,Microsoft Dynamic 365
IP Phones, Public Alert Systems
Good understanding of Symantec End point Protection Sophos ,Seqrite End point Protection
Personal Information
Date of Birth: 04/30/90
Gender: Male
Nationality: Indian
Marital Status: Married
Visa Status: NEW ZEALAND RESIDANCY
Timeline
Software Engineer-Systems and Application
JOYALUKKAS INDIA LIMITED
03.2022 - 03.2023
System Administrator
Mar Baselios Medical Mission Hospital
07.2014 - 02.2022
Master In Computer Applications - Computer Applications
MAHATMA GANDHI UNIVERSITY
Bachelor of Science - Bachelor of Computer Applications
MAHATMA GANDHI UNIVERSITY
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