I am a result-focused approach person. I leveraged my expertise in Excel spreadsheets and cross-functional teamwork to drive significant process improvements, enhancing operational efficiency and revenue growth. My ability to mentor and my attention to detail have been pivotal in fostering team development and achieving organizational objectives.
Overview
6
6
years of professional experience
Work History
SENIOR ASSOCIATE
LTIMindtree Ltd
India
11.2021 - 10.2023
Workforce Management- Effectively managed assigning unbilled associates to get placed internally based on their skills.
Handling and supporting centralized core ops work.
Published operational dashboards for leadership team with Revenue, Budget, Utilization, Headcount & Subcontractor data.
Profoundly worked on unbilled associates and analyzed ways for increasing revenue.
Have conducted job drives and have profiled successful candidates suitable for the organization's requirements.
Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for the organization.
Mentored junior associates, fostering professional growth and helping them reach their full potential.
Helped the new joiners to complete their upskilling.
Embarked upon the shared service model in creating SR’s (Service request)across accounts.
Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
Follow ups with PMs,DMs for timely GMA submission.
Analyzed data to identify trends and anticipate organizational needs.
Programmer Analyst
Cognizant Technology Solutions, CTS
India
12.2017 - 11.2021
Supported the leadership with reports by analyzing the monthly revenue & CP variance against the budget and forecast.
Took charge for EDP/EPL Cforecast updates in the system.
Published demand and fulfilment data
Published associates travel related data to EDPs
Published various periodic reports on Operational parameters viz Revenue,CP,CostLevers.
Prior working in MLEU Operations project, have work experience in BT(British Telecom) project L2 team with applications like Text service, Toolkit, Sonic using Linux and had good Hands on experience in solving the customer queries through ticket handling.
Education
MBA - Human Resources Management
Alagappa University
Karaikudi,India
09.2023
Bachelor of Science - Bachelor of Computer Applications
MGR College of Arts And Science
Hosur,India
08.2017
Skills
Performance monitoring
Time Management
Attention to Detail
MS Office
Customer Relationship Management (CRM)
Oral communication
Cross-Functional Teamwork
Spreadsheet Management
Mail handling
Hobbies
Watching Movies
Singing & Listening to music
Languages
English
Professional Working
Tamil
Native or Bilingual
Telugu
Native or Bilingual
Timeline
SENIOR ASSOCIATE
LTIMindtree Ltd
11.2021 - 10.2023
Programmer Analyst
Cognizant Technology Solutions, CTS
12.2017 - 11.2021
MBA - Human Resources Management
Alagappa University
Bachelor of Science - Bachelor of Computer Applications