Abraham Mathew

• Maintaining Rental Fleet Asset Tracker - Prepare and send daily availability reports for fleet diesel generators and accessories to the head office in Sharjah after updating the fleet log sheet for on-hire, off-hire, under repair, and ready-for-rent status including the service meter unit (SMU) updated.
• Facilitating the readiness of Rental units and coordinating the repair of breakdown units.
• Maintain rental yard, arrange units in order, and keep Yard and Office in a clean and tidy manner.
• Handling Customer Quotations and monitoring Customer Purchase Orders.
• Ensure delivery of units as per delivery requirements, monitor de-hire notifications from customers, and collect units from sites.
• Assign technicians to sites for DG set maintenance according to the service schedule and rectification based on the breakdown call.
• Arrange gate passes for yard entry and exit for each delivery and collection of units, prepare delivery orders and off-hire notes for each dispatch and collection of units, and communicate to the Customer by email regarding the collection/dispatch of units.
• Monitor used units' Purchase Orders and arrange unit delivery.
• Coordinate logistics and transportation for delivery of units to the Customer site, collection of de-hired units from the site, and monthly service material delivery to each site technician's station.
• Department Inventory management
• Receive clients and Visitors and handle telephone calls.
• Assign vehicles to employees for field jobs, send vehicles for service on proper time intervals and for repair in case of breakdown, arrange fuel cards for each vehicle from the fuel supplier, arrange vehicle insurance and registration renewal yearly, arrange vehicle certification based on HSE requirement, and maintain Vehicle Log Sheet.
• Hire crane services for loading and offloading units, lease vehicles as per the Department’s requirement, and make customer order requests (COR) for new vehicle purchases.
• Arrange transportation for employees' requirements for medical treatment, airport drop-off/pick-up, and accommodation for technicians at the site during DG maintenance/ break-down attendance with journey plans for faraway site trips.
• Handle department petty cash and close it monthly, process expense sheets, arrange replenishment of petty cash fund, and arrange advance money for field technicians for site expenses.
• Prepare employees' overtime and allowances and forward them to the HR department, annual leave schedule and apply it in the system on time, and leave resumptions on their return from leave.
• Prepare and monitor insurance claims with the insurance company to clear the claim amount on time.
• Prepare vendor purchase orders and forward them to vendors once approved by management.
• Ensure Invoice submissions to customers on time and collect vendor/transporter/crane invoices and forward them to the accounts department after cost allocation as per department policy.
• Handle branch transfer to and from for materials movement, and arrange consignment clearance at the Oman border.
• Arrange employees' training and renewal on time, and maintain the Training Log Sheet.
• Maintain time sheets for hired employees, collect invoices from manpower suppliers, and forward them to the accounts department for payment.
• Arrange courier/parcel sending to various sites based on field technicians' requirements, decals for fleet units and place them as per the rental equipment branding policy, and different types of Site ID cards for technicians.
• Arrange office stationery and Office Pantry consumables for the department and maintain employees' attendance register (manual) for those who could not do punching.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
• Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
• Improved employee productivity with effective time management strategies for daily tasks.
• Enhanced internal communication by creating a centralized information hub accessible to all staff members.
• Maintained accurate documentation of company policies and procedures for easy reference by all employees.
• Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.
• Established an organized filing system that streamlined document retrieval and reduced misplaced files.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Conducted regular reviews of operations and identified areas for improvement.
• Cultivated positive relationships with vendors to deliver a timely and cost-effective supply of services and materials.

• Updating the Staff Register by recording each employee's termination and keeping track of their personal information.
• Providing suitable accommodation facilities for the staff, service engineers, and visitors on their arrival, and transportation at the site office and staff residence area, arranging transportation to and from the site office and Muscat, and maintaining a daily staff movement file.
• Processing Home Leave and Termination forms, booking flights, and collecting air tickets.
• Raising Local Purchase Orders after obtaining quotations against Field Material Requisition, preparing payment advice on receipt of invoices, and keeping a record of LPOs.
• Keeping and updating the site vehicle allocation register, sending vehicles for service and repair as required.
• Posting petty cash vouchers in the ledger and reconciling them at the end of the month.
• Receiving, processing, and paying purchase invoices with remittance advice
• Updating and maintaining the purchase register.
• Updating Cash book, making deposits, performing bank reconciliation, etc.
• Creating sales invoices, cross-checking receipts with bank statements, and updating the Sales Register.
• Updating and maintaining fixed asset register as per disposal or sales of each item.
• Preparing monthly back-chargeable invoices for service engineers, movables, and spares.
• Checking attendance register and overtime forms, then creating timesheets weekly.
• Preparing monthly payroll for employees.
• Handling payment of social security of local employees to Public Authority for Social Insurance (PASI) each month.
• Preparing Home Leave Entitlement Salary before the departure of employees.
• Preparing Full and Final Settlement for demobilizing staff.
• Streamlined office operations by implementing efficient administrative systems and procedures.
• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
• Conducted regular audits of operational processes, identifying areas for improvement and implementing solutions accordingly.
• Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
• Troubleshoot employee concerns and recommended corrective actions to resolve issues.
• Coordinated with the human resources department to handle payroll and personnel databases.
• Maintained an overall safe work environment with employee training programs and enforcement of safety procedures.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Devised and implemented processes and procedures to streamline operations.
• Streamlined invoice processing for improved efficiency and timely payments to vendors.
• Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
• Efficiently managed vendor relationships by addressing inquiries and resolving issues promptly.
• Performed administrative and clerical duties such as word processing, data entry, faxing, and copying.
• Completed payroll functions to facilitate accurate and prompt staff payments.
• Coordinated office supply ordering to avail materials for streamlined operations.
• Managed and responded to correspondence and inquiries from customers and vendors.

• Drafted letters, faxes, reports, minutes, and other correspondence using the CFW-approved layouts.
• Established and managed a departmental Stationary Store, including requisitioning supplies.
• Operated the office fax and telephone systems, including maintaining the fax register.
• Maintained personnel registers.
• Facilitated interdepartmental collaboration by establishing effective lines of communication between team members and leaders.
• Assisted in the development of policies and procedures to streamline administrative processes for improved efficiency.
• Maintained accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.
• Expedited travel arrangements for executives by coordinating flights, accommodations, transportation services, and itineraries as needed.
• Developed strong relationships with vendors to ensure timely delivery of supplies while effectively negotiating contracts for cost savings initiatives.
• Emphasized accuracy and attention to detail with thorough proofreading efforts, ensuring error-free documentation for both internal and external communications.
• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Created and updated records and files to maintain document compliance.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
• Screened visitors and issued badges to maintain safety and security.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Completed forms, reports, logs and records to quickly handle all documentation for human resources.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Liaised between clients and vendors and maintained effective lines of communication.

• Kept records of invoices.
• Made entry of bill payments and receipts.
• Maintained petty cash registers.
• Maintained staff list and time recording.
• Handled filing and fax/Telephone Operations.
• Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
• Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
• Managed travel arrangements for senior executives, including flight bookings, hotel reservations, and transportation services as needed.
• Assisted the human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
• Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
• Maintained open lines of communication between departments through effective liaison duties that fostered collaboration efforts.
• Answered routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Prepared weekly employee work schedules to meet operational needs.
• Booked airfare, hotel, and ground transportation to coordinate office travel.
• Created and maintained databases to track and record customer data.
• Assisted development and implementation of new administrative procedures.
• Processed customer orders accurately and within agreed timeframes to meet service standards.
• Managed filing system, entered data, and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.

• Made entry of bill payments and receipts.
• Maintained staff list and timesheet of employees.
• Handled filing and fax/Telephone Operation.
• Enhanced communication efficiency by creating comprehensive internal documentation and updating office policies for clarity.
• Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
• Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
• Promoted a positive work environment through proactive conflict resolution tactics during interpersonal disputes among employees.
• Assisted the human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
• Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
• Maintained open lines of communication between departments through effective liaison duties that fostered collaboration efforts.
• Executed record filing system to improve document organization and management.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Prepared weekly employee work schedules to meet operational needs.
• Assisted development and implementation of new administrative procedures.