Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Acacia Connell

Auckland

Summary

Motivated and reliable individual with strong experience in customer service, hospitality, and community support. Currently studying Police Studies with a strong interest in public safety, law enforcement, and making a positive difference. Proven ability to communicate well, manage time effectively, and contribute meaningfully to teams and communities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front of House Server

Yummy Mummies
11.2017 - 12.2017
  • Greeted and served customers in a busy café environment
  • Took orders, answered questions, and suggested food options
  • Maintained food quality and cleanliness standards
  • Handled complaints and customer feedback
  • Boosted sales by 20% through upselling techniques

Crew Team Member

KFC
05.2018 - 05.2019
  • Exceeded monthly sales targets by suggesting personalised deals
  • Provided front-line customer service including calls and orders
  • Trained and supported new team members
  • Prepared food to high hygiene standards
  • Resolved customer complaints calmly and effectively

Education

New Zealand Certificate - Police Studies

Te Pākenga / MIT
Auckland
07.2025

Travel & Tourism

Crown Institute
Auckland City
05.2019

NCEA Level 1 - undefined

Avondale College
Auckland
10.2018

Skills

  • Customer Service & Communication
  • Community Engagement
  • Conflict Resolution & Problem Solving
  • Teamwork & Leadership
  • Time Management & Reliability
  • Sales & Upselling
  • Adaptability & Initiative

Certification

  • Short Course Certificate in Customer Service (AUT, June 2017)
  • History & Travel/Tourism Scholarships, Avondale College (2017)

Timeline

Crew Team Member

KFC
05.2018 - 05.2019

Front of House Server

Yummy Mummies
11.2017 - 12.2017

New Zealand Certificate - Police Studies

Te Pākenga / MIT

Travel & Tourism

Crown Institute

NCEA Level 1 - undefined

Avondale College
Acacia Connell