Acel Guevarra

Key Responsibilities:

• Warmly greeted customers and managed seating for both café and restaurant areas.
• Took food and beverage orders accurately, providing recommendations based on menu knowledge.
• Delivered coffee, meals, and desserts with attention to detail and presentation.
• Managed takeaway orders and café counter service during peak periods.
• Handled POS transactions, including dine-in and takeaway sales, and balanced tills.
• Maintained cleanliness and ambience in both dining and café spaces.
• Assisted with opening and closing duties, stock rotation, and daily setup.
• Communicated effectively with kitchen and barista teams to ensure timely service.
• Provided excellent customer care, resolving any issues quickly and professionally.

Key Skills:

• Strong multitasking ability in fast-paced café and restaurant environments
• Excellent verbal communication and people skills
• High standard of personal presentation and professionalism
• Solid understanding of food safety and hygiene practices
• Flexible, team-oriented, and proactive under pressure
• Barista knowledge and basic food/wine pairing awareness