Achint Kaur
Auckland
Summary
Highly motivated and dedicated university student pursuing a bachelor of law & commerce degree whilst working part-time in retail. Gained ample customer service experience to acquire and develop interpersonal skills. Hardworking Student offering part-time work experience and gaining extensive knowledge of core subject matter. As a fourth-year law student, seeking an entry-level law clerk position to enhance my skills and apply university knowledge in practice.
Overview
7
7
years of professional experience
Work History
Client Advisor
Louis Vuitton - LVMH
2023.08 - Current
- Explored and applied industry trends and products, ensuring accurate guidance for clients.
- Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
- Excelled in meeting sales targets, contributing significantly to the team's overall success.
- Creating long-lasting relationships and taking care of all phases of the selling ceremony, after-sales and clienteling activities.
NZQA Exam Invigilator (Seasonal)
NZQA
2022.10 - Current
- Check examination room is set up before the candidates enter.
- Assisted with all the paperwork and organised accordingly for marking.
- Managed candidates outside the examination room.
- Was attentive and vigilant throughout the examination period.
Customer Lifecycle Consultant
Mercury
2022.04 - 2022.10
- Modified, opened and closed customer accounts.
- Answered incoming calls and provided every customer the highest level of professionalism and knowledgeable service.
- Resolved customer inquiries, questions, and concerns to offer quality service consistently and meet performance benchmarks.
- Learnt different software used within the company and received guidance to improve EXCEL skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Salesperson
JB Hi-Fi
2021.11 - 2022.04
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Meeting daily budgets, improving conversion rates and keeping up with KPIs.
Sales Assistant
Kathmandu
2017.04 - 2022.01
- Effectively communicate the mission of the brand.
- Stocking up and helping with merchandising around the store.
- Learnt about new products and advised customers on the right product to satisfy their needs.
- Working on POS systems.
- Meeting daily budgets, improving conversion rates and keeping up with KPIs.
Sales Assistant
Tommy Hilfiger
2020.08 - 2021.02
- Provided excellent customer assistance at all times.
- Friendly recommendations to customers and providing solutions.
- Stocking up and helping with merchandising around the store.
- Working on POS systems.
Education
Bachelor of Law/Commerce - Marketing & Management
University of Auckland
Auckland, NZ2026
Skills
- Excellent Work Ethic
- Teamwork Skills
- Motivated Attitude
- Problem-solving
- Calm and Professional Under Pressure
- Multitasking and Prioritization
- Attention to Detail
- Patient and Empathetic
- Verbal and Written Communication
- Interpersonal skills
Accomplishments
In Final year of Marketing degree the following achievement were made
- Using marketing strategies, illustrated a team marketing project for a well recognized NZ Company (Air New Zealand). Was selected in the top 10 to present in the capstone event and got the opportunity to present our marketing plan to several company representatives.
- For marketing team project got selected in the top 5 to present our project to the headquarters of ZURU for our marketing plan for NOOD.
Additional Information
- Volunteering at University of Auckland "Let's talk to Locals" programme.
Assisting international students to develop their confidence and proficiency in speaking English. Help them better understand the Kiwi accent and New Zealand culture.
Hobbies
- Cooking
- Baking
- Watching sports
- Traveling
- Gardening
Timeline
Client Advisor
Louis Vuitton - LVMH
2023.08 - Current
NZQA Exam Invigilator (Seasonal)
NZQA
2022.10 - Current
Customer Lifecycle Consultant
Mercury
2022.04 - 2022.10
Salesperson
JB Hi-Fi
2021.11 - 2022.04
Sales Assistant
Tommy Hilfiger
2020.08 - 2021.02
Sales Assistant
Kathmandu
2017.04 - 2022.01
Bachelor of Law/Commerce - Marketing & Management
University of Auckland
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