Adam Aldridge
Kaponga
Summary
Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.
Overview
13
13
years of professional experience
Work History
Sales Representative / Pipelines Specialist
Plumbing World
08.2023 - Current
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
- Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Increased market share by identifying emerging trends and adjusting sales strategies accordingly.
- Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Consistently met or exceeded quarterly sales targets by effectively managing sales pipeline and closing deals strategically.
- Analyzed competitor tactics and adjusted approach to stay ahead in the marketplace ultimately.
- Expanded network through attending industry events and conferences, establishing valuable connections and insights into market trends.
- Increased territory sales by cultivating strong relationships with new and existing clients.
- Collaborated with cross-functional teams to gather necessary information for complex quotations.
- Supported company growth by identifying new business opportunities through research and analysis of market data.
- Negotiated competitive pricing with suppliers, resulting in improved profit margins for the company.
Training Advisor
Te Pukenga
09.2022 - 08.2023
- Contributed to the creation of a supportive and inclusive learning community by actively promoting diversity, equity, and inclusion within our apprentice cohort.
- Developed strong relationships with local educational institutions and industry partners, facilitating productive collaboration and networking opportunities for apprentices.
- Monitored apprentice performance, providing consistent feedback and support to help them achieve their goals.
- Established a positive learning environment by fostering open communication and mutual respect among apprentices and trainers.
- Maintained detailed records of apprentice progress throughout their training, facilitating effective communication between all involved parties.
Branch Manager
Mico Plumbing
10.2019 - 06.2022
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Gathered and reviewed customer feedback to improve operations.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Branch Manager
NZ Safety Blackwood's
10.2018 - 09.2019
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
Store Manager
Bunnings Warehouse
08.2017 - 10.2018
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Protected store from loss or theft by setting and enforcing clear security policies.
Operations Supervisor
Bunnings Warehouse
10.2015 - 08.2017
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Achieved recognition for contribution to store success by optimizing sales.
- Motivated and trained employees to maximize team productivity
Store Manager
Macpac
07.2013 - 10.2015
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Assistant Manager
Macpac
10.2011 - 07.2013
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored security and handled incidents calmly.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Skills
- Budget Development and Management
- Program Optimization
- Customer Service
- Staff Management
- Records Organization and Management
- Performance Monitoring and Evaluation
- Relationship Building
- Team Leadership
- Recruiting and Hiring
- Business Development
Hobbies
Hiking, Camping, Fishing, Rugby, DIY
References
Nigel Harvey
Mico Plumbing Regional Manager
Phone: 021 224 7536
Email : nigel.harvey@mico.co.nz
Chris Mason
NZSafety Blackwoods National Trade Store Manager
Phone 027 643 0158
Email Chris.mason@nzsafetyblackwoods.co.nz
Glyn Badcock
Bunnings Warehouse Regional Los Prevention Manager
Phone: 0274031730
Ben Annabell
Personal/Customer Reference - Ex Owner/director Evergreen Plumbing Hawera
Phone: 0279009064
Timeline
Sales Representative / Pipelines Specialist
Plumbing World
08.2023 - Current
Training Advisor
Te Pukenga
09.2022 - 08.2023
Branch Manager
Mico Plumbing
10.2019 - 06.2022
Branch Manager
NZ Safety Blackwood's
10.2018 - 09.2019
Store Manager
Bunnings Warehouse
08.2017 - 10.2018
Operations Supervisor
Bunnings Warehouse
10.2015 - 08.2017
Store Manager
Macpac
07.2013 - 10.2015
Assistant Manager
Macpac
10.2011 - 07.2013
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