Adam Coyle
Wellington
Summary
I'm an Adaptable and people-oriented professional with a Bachelor of Commerce (Marketing & Management) and over six years’ experience in hospitality and leadership roles. Skilled in building rapport, understanding customer needs, and delivering personalised service in fast-paced environments. Experienced at working in and managing teams, coordinating operations, and working with diverse groups — skills that translate well into client-facing and sales-related roles. I hold an NZ Manager’s Certificate and LCQ, with a proven ability to combine product knowledge, communication skills, and organisation to create positive and lasting customer relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Independent Travel
Southeast Asia
05.2025 - 08.2025
- Travelled across multiple countries, engaging with a wide range of people from diverse cultural backgrounds.
- Further developed adaptability, problem-solving, and communication skills through navigating new environments and situations.
- Strengthened ability to connect with others quickly and build relationships which I believe is key to sales.
Bartender / Duty Manager
Bethel Woods
07.2023 - 05.2025
- Earned NZ Manager’s Certificate while running shifts, supervising staff, and maintaining high service standards.
- Built rapport with a wide range of customers, encouraging loyalty and repeat visits — similar to client relationship management in sales.
- Managed supplier orders and stock control, developing organisational skills and an understanding of product availability and demand.
- Gained insight into daily expenditure, revenue and profit margins.
- Trained staff in service techniques and product knowledge, improving customer experiences and boosting spend per visit.
Bartender
D4 Featherston Street
08.2021 - 07.2023
- Advanced from glass cleaner to bartender, with an offer for a Bar Manager role based on strong leadership and customer engagement.
- Once bartending I quickly developed a product expertise and used it to recommend beverages tailored to customer preferences — a skill directly applicable to matching client needs with products or services.
- Assisted in stock management and supported private functions, adapting to different customer requirements and event styles.
Delivery Expert & In-Store Service
Domino’s Northland
12.2019 - 08.2021
- Provided friendly, efficient service in-store and during deliveries, maintaining positive customer interactions.
- Maintained order accuracy and quality standards, important for customer satisfaction and retention.
Front of House / Café Assistant
Karori Park Café
10.2018 - 11.2019
- Delivered welcoming, attentive service and ensured orders were prepared to a high standard.
- Worked efficiently during busy periods, maintaining accuracy under pressure.
- Developed interpersonal skills and customer awareness that translate effectively to sales interactions.
Education
Bachelor of Commerce - Marketing & Management
Victoria University of Wellington
Skills
- Customer Engagement & Relationship Building
- Product Knowledge & Recommendations
- Communication & Interpersonal Skills
- Team Leadership & Training
- Organisational & Time Management Skills
- Adaptability & Problem-Solving
- Upselling & Influencing Customer Decisions
- Event & Function Coordination
Independent Travel – Southeast Asia
- 16th May-12th August, 2025
- Travelled across multiple countries, engaging with a wide range of people from diverse cultural backgrounds.
- Further developed adaptability, problem-solving, and communication skills through navigating new environments and situations.
- Strengthened ability to connect with others quickly and build relationships which I believe is key to sales.
Certification
- NZ LCQ (Licence Controller Qualification)
- NZ Manager’s Certificate
Timeline
Independent Travel
Southeast Asia
05.2025 - 08.2025
Bartender / Duty Manager
Bethel Woods
07.2023 - 05.2025
Bartender
D4 Featherston Street
08.2021 - 07.2023
Delivery Expert & In-Store Service
Domino’s Northland
12.2019 - 08.2021
Front of House / Café Assistant
Karori Park Café
10.2018 - 11.2019
Bachelor of Commerce - Marketing & Management
Victoria University of Wellington
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