Adam King

• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Followed all protocol, and developed the ability to handle high pressure situations from intoxicated customer interactions to deescalate tense situation to reach desirable outcomes for both parties.

Specialising in outdoor labour, I have been employed to work on multiple privately owned property and businesses. Performing quality work, to ensure the upmost satisfaction from my customer base, I have refined my skills as an outdoor labourer, and have become a much desired hire for many in my area. I learned to connect with clients and to create networks to increase my work base. Within any given week Could be expected to perform the following.

• Basic Arboriculture
• Minor Construction Projects
• Lawn-care and Maintenance
• Weed-eating and Scrub-cutting
• Aesthetic Tile and Brick-work
• Exterior Beatification
• Green Waste Removal

• Removed weeds, hazards, and debris from common pathways to improve usability.
• Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
• Operated landscaping equipment and machinery under supervision with focus on safety and machine longevity.
• Performed planned planting, watering, mulching, edging, forming, and laying of lawns.
• Worked on Kainga Ora commercial sites, adhering to all heath and safety standards consistently.
• Minor construction such as wooden fences, concrete pads, and retaining walls.

• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Established rapport with customers using active listening and interpersonal skills.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Fielded customer questions to share information about products, availability, and pricing.
• Worked in a warehouse environment safely, meeting all health and safety requirements consistently.