Summary
Overview
Work History
Education
Skills
Cycling, Fitness
Timeline
Generic

Adam Rauner

Orewa,AUK

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure any position, Ready to help any team achieve company goals.


Overview

19
19
years of professional experience

Work History

Managing Director

Quality Garden Grooming
02.2016 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.

Bike Shop Employee

Saint Cycles
07.2016 - 12.2016
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prioritized helping customers over completing other routine tasks in store.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Customer Service Representative

Debitsuccess
04.2011 - 02.2016
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Checkout Supervisor

The Warehouse Group
01.2005 - 04.2011
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Trained and supervised new employees.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prioritized helping customers over completing other routine tasks in store.

Education

Whangaparaoa College
Stanmore Bay, NZ
12.2010

Skills

  • Client Meetings
  • Business Administration
  • Goal Management
  • Product Promotion
  • Account Management
  • Team Development
  • Calm and Professional Under Pressure
  • Stock Management
  • Staff Training
  • Invoice Preparation and Processing
  • Customer Service

Cycling, Fitness

Returning to cycling after having kids, have previously raced as an elite and hope to get back there soon.

Timeline

Bike Shop Employee

Saint Cycles
07.2016 - 12.2016

Managing Director

Quality Garden Grooming
02.2016 - Current

Customer Service Representative

Debitsuccess
04.2011 - 02.2016

Checkout Supervisor

The Warehouse Group
01.2005 - 04.2011

Whangaparaoa College

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Adam Rauner