Adam (AJ) Lloyd
Auckland,Birkdale
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
4
4
years of professional experience
Work History
Supervisor / Assistant Manager
Shosha
11.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Trained new staff by working alongside them, role-playing the customer, as well as, quizzing them on general knowledge and providing feedback.
Carpentry Apprentice
Bayview Construction Ltd
10.2020 - 01.2021
- Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
- Cut materials according to specifications in preparation for installation.
- Kept job site cleaned up properly and all debris disposed of in respective containers.
Cook/Customer Service Cashier
Eric's Fish & Chips
01.2020 - 11.2020
- Resolved customer complaints and maintained clean and tidy checkout area & food prep stations.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Counted money in drawers at beginning and end of each shift.
Education
NCEA Level 2 - Hospitality
New Zealand Management Academy
Papatoetoe, NZ11.2014
Skills
- Administration and Management
- Computer Operations
- Customer Service
- Communication
- Time Management
- Problem Solving
Timeline
Supervisor / Assistant Manager
Shosha
11.2021 - Current
Carpentry Apprentice
Bayview Construction Ltd
10.2020 - 01.2021
Cook/Customer Service Cashier
Eric's Fish & Chips
01.2020 - 11.2020
NCEA Level 2 - Hospitality
New Zealand Management Academy
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