Summary
Work History
Education
Skills
Timeline
Languages
Hobbies and Interests
Overview
OfficeManager
Adarsh Dutt

Adarsh Dutt

Palmerston North,MWT

Summary

Motivated and results-driven professional with experience across finance, customer service, sales, and administrative operations. Fostering a strong ability to build relationships, provide tailored solutions, and deliver exceptional service in fast-paced and high-pressure environments. Skilled in managing financial transactions, developing sales and marketing strategies, and ensuring compliance with processes and regulations. Highly organised with strong attention to detail, excellent communication skills, and a proven track record of adapting quickly to new challenges. Committed to continuous learning and bringing energy, professionalism, and initiative to every role.

Work History

TRUSTEE

Public Trust
04.2025 - Current
  • Provide personalised advice on estate planning, wills, enduring powers of attorney (EPOAs), personal assistance, and trust management.
  • Conduct detailed client interviews for wills and EPOAs, ensuring accurate documentation and legal compliance.
  • Prepare probate applications and liaise with lawyers, courts, and beneficiaries to facilitate smooth estate administration.
  • Manage estate-related tasks, including organising property repairs, arranging valuations, and overseeing maintenance work.
  • Deliver exceptional customer service during sensitive and emotional situations, showing empathy and professionalism.
  • Maintain precise client records and safeguard confidential data, adhering to legal and organisational requirements.
  • Resolve customer concerns and complaints effectively, maintaining trust and protecting the organisation’s reputation.
  • Support Senior and Principal Trustees with complex estate and trust matters, providing administrative and operational assistance.
  • Handle front-of-house duties, greeting clients and assisting with enquiries in person, via phone, and email.
  • Undertake general office administration, including scheduling appointments, filing documents, and coordinating client communications.
  • Provide information about Public Trust services, educating clients on available options to support their financial and legal needs.
  • Collaborate with colleagues across New Zealand to share knowledge, streamline processes, and achieve team goals.
  • Assist in identifying and developing process improvements to enhance efficiency and client experience.
  • Work independently when required, using initiative to prioritise tasks and meet deadlines.
  • Represent Public Trust’s values by fostering an inclusive, client-first culture and actively supporting community initiatives.

CORPORATE PROPERTY MANAGEMENT & ANALYST

CBRE
06.2024 - 04.2025
  • Managed collections and financial reporting, maintaining strong relationships with tenants while ensuring timely payments.
  • Collaborated with legal counsel on lease negotiations, protecting the interests of both property owners and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and providing efficient solutions.
  • Oversaw move-in/move-out procedures, ensuring minimal disruption to surrounding tenants and smooth transitions for new occupants.
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Maintained accuracy and privacy when composing highly technical and sensitive correspondence.
  • Understood and demonstrated the efficiency required to work at a world-class global company.
  • Issued appropriate insurance documentation and identification.
  • Managed day-to-day financial transactions, including rent collection, deposits, and expense tracking.
  • Ensured compliance with local laws and regulations through diligent record-keeping and regular inspections.
  • Maintained strong relationships with vendors, enabling prompt resolution of service issues.
  • Assisted in the acquisition process of new properties, conducting due diligence research and preparing legal documents.
  • Developed comprehensive reports on performance.
  • Collaborated with cross-functional teams to identify opportunities for process improvement.

CLIENT SALES & MARKETING (COMMERCIAL)

Clean Planet
02.2023 - 11.2024
  • Develop and implement sales and marketing strategies to achieve company goals and objectives.
  • Identify and analyse market trends and customer needs to determine areas for growth and development.
  • Conduct market research to gather customer feedback and insights, incorporating findings into marketing strategies and campaigns.
  • Plan and execute marketing campaigns across multiple channels, including digital, print, and social media.
  • Build and maintain relationships with customers, prospects, and industry contacts to generate leads and drive sales growth.
  • Prepare and deliver sales presentations to prospective clients, clearly outlining the benefits of the company’s products or services.
  • Negotiate contracts and agreements with clients and partners, ensuring strong and successful business relationships.
  • Monitor and report on sales and marketing performance, tracking key metrics and providing regular updates to management.
  • Stay up to date with industry trends, competitor activity, and market changes to continuously refine strategies and tactics.
  • Attend industry events and conferences to network with potential clients and remain informed about developments in the sector.

Accounts Administrator

Robertson Motor Group
11.2023 - 06.2024
  • Entered creditor invoice data in Autoline accurately and efficiently.
  • Reconciled creditor statements and matched invoices to ensure accuracy.
  • Prepared payment batches for 20th, 30th, and 7-day pay runs.
  • Managed creditor accounts and resolved unallocated monies in Autoline.
  • Processed purchase orders and managed outstanding order reports.
  • Reconciled credit card statements and maintained clear records.
  • Posted and reconciled VTNZ transactions.
  • Handled employee expense claims with accuracy and compliance.
  • Maintained the Accounts Payable inbox and responded to creditor queries promptly.
  • Created stock records in vehicle stockbooks and updated inventory data.
  • Reconciled stockbook cost lines to ensure estimates and actuals were captured accurately.
  • Processed invoicing and wash-up of vehicle deals.
  • Answered inbound calls to the main line, providing assistance as required.
  • Processed incoming and outgoing mail daily.
  • Assisted Sales & Marketing with CRM maintenance.
  • Completed other account and reconciliation duties as directed.
  • Supported projects and ad hoc administrative duties when required.
  • Provided cover for Accounts Receivable and office admin duties when necessary.
  • Reconciled vendor statements monthly, identifying errors and resolving discrepancies promptly.
  • Communicated with other departments to verify purchases and payments.
  • Assisted in month-end closing procedures to ensure timely completion of financial statements.
  • Processed new vendor applications and submitted them for approval.
  • Entered purchase orders, invoices, and payments into the company accounting system.
  • Liaised with vendors to communicate payment status and resolve queries.
  • Reconciled invoices and purchase orders, updating databases and financial records accordingly.

Financial Auditor

Millennium Hotels & Resorts
10.2022 - 11.2023
  • Conducted financial transactions, including balancing accounts and posting room charges accurately.
  • Ensured accuracy of guest accounts, making corrections and adjustments as needed.
  • Verified and balanced daily revenue and transaction reports to maintain financial integrity.
  • Prepared daily operating reports, including income journals, occupancy reports, and other required financial summaries.
  • Addressed guest inquiries, complaints, and issues promptly and professionally to ensure a high standard of service.
  • Verified credit card authorizations and processed payments for all hotel services.
  • Maintained accurate records of cash, checks, and credit card transactions for auditing purposes.
  • Monitored and maintained hotel security, conducting routine security rounds and responding to incidents when necessary.
  • Performed end-of-day close procedures, including reconciling systems and preparing for the next day’s operations.
  • Prepared and distributed daily financial and operational reports to management and relevant departments.
  • Collaborated with other hotel departments to ensure smooth operations and exceptional guest experiences.
  • Followed all hotel policies, procedures, and health and safety protocols.
  • Oversaw the property as Manager during overnight shifts, handling urgent guest requests, staff support, and emergency situations.
  • Made key operational decisions during the night shift, including room allocation, resolving booking issues, and managing guest escalations.
  • Coordinated with emergency services or contractors when required, ensuring guest safety and operational continuity.
  • Trained and supported front desk staff on auditing, reporting, and overnight operational procedures.
  • Ensured all front office systems were backed up, balanced, and ready for the following day’s trade.

Education

Bachelor's of Business - Finance

Massey University
06-2026

High School Diploma -

Palmerston North Boys' High Scool
02-2022

Skills

  • Friendly, positive attitude
  • Customer service expertise
  • Strong time management skills
  • Flexible and adaptable
  • Calm under pressure
  • Proficient in Microsoft Office Suite
  • Teamwork and collaboration
  • Problem-solving abilities
  • Excellent attention to detail
  • Strong computer skills
  • Financial literacy

Timeline

TRUSTEE

Public Trust
04.2025 - Current

CORPORATE PROPERTY MANAGEMENT & ANALYST

CBRE
06.2024 - 04.2025

Accounts Administrator

Robertson Motor Group
11.2023 - 06.2024

CLIENT SALES & MARKETING (COMMERCIAL)

Clean Planet
02.2023 - 11.2024

Financial Auditor

Millennium Hotels & Resorts
10.2022 - 11.2023

High School Diploma -

Palmerston North Boys' High Scool

Bachelor's of Business - Finance

Massey University

Languages

English
Native or Bilingual
Hindi
Professional Working

Hobbies and Interests

  • Football
  • Music
  • Various Sports - Watching and Playing

Overview

4
4
years of professional experience

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Adarsh Dutt