Adarsha Dangol
Food And Beverage Supervisor/ Bartender/ Server
Queenstown
Summary
Dedicated and highly motivated Food and Beverage Supervisor with over 8 years’ experience in managing restaurant operation, leading teams and ensuring a high standard of customer service. Seeking to leverage my expertise in a dynamic environment to contribute to operational excellence and guest service.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Food and Beverage Supervisor
Mercure Queenstown Resort
03.2023 - Current
- Contributed to overall restaurant profitability by diligently monitoring expenses such as labor costs, supplies purchases, utilities charges.
- Streamlined operations by implementing effective scheduling strategies for staff, balancing workload, and minimizing labor costs.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Bar Person/ Restaurant Attendant
Mercure Queenstown Resort
09.2022 - 03.2023
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Balanced multiple tasks simultaneously, efficiently prioritizing responsibilities based on urgency.
- Developed strong working relationships with colleagues, fostering teamwork and efficient communication.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Food and Beverage Server
Garrison bar & grill
11.2020 - 08.2022
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales significantly by upselling higher-end products to customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Food Runner/Restaurant Team Leader
Garden day and night
06.2017 - 10.2020
- Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Organized and replenished supplies at food stations to optimize team performance.
- Cultivated warm relationships with regular customers.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
Barista Trainee
nom
11.2019 - 07.2020
- Constantly expanded personal knowledge of coffee styles and varieties.
- Controlled line and crowd with quick, efficient service.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Catering Assistant/Catering Server
Occhio hospitality
07.2015 - 05.2018
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Arranged linens and table settings according to seating plan and event theme.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Monitored dietary restrictions and served guests with special needs.
- Delivered catered food and supplies to facility for on-time set-up.
Education
High School Diploma -
Center of Higher Studies
Nicosia 10.2014 - 07.2015
Bachelor of Arts - Music Education
European University Cyprus
Engomi, Nicosia 04.2001 -
Skills
Leadership
Team management
Training and development
Inventory management
Food running
Menu changes
Point of Sale
Menu presentation
Cash handling
Dining area maintenance
Opening and closing
Safe food handling
Hobbies
- Camping
- Gaming
- Music
- Skiing
- Exploring
Timeline
Food and Beverage Supervisor
Mercure Queenstown Resort
03.2023 - Current
Bar Person/ Restaurant Attendant
Mercure Queenstown Resort
09.2022 - 03.2023
Food and Beverage Server
Garrison bar & grill
11.2020 - 08.2022
Barista Trainee
nom
11.2019 - 07.2020
Food Runner/Restaurant Team Leader
Garden day and night
06.2017 - 10.2020
Catering Assistant/Catering Server
Occhio hospitality
07.2015 - 05.2018
High School Diploma -
Center of Higher Studies
10.2014 - 07.2015
Bachelor of Arts - Music Education
European University Cyprus
04.2001 -
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