Adith Pallipurath
Auckland,New Zealand
Summary
Hardworking employee enthusiastic about learning about transport field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Contracts Manager
OCS Ltd
04.2023 - Current
- Negotiate, administer, and manage cleaning contracts with clients
- Maintain positive relationships with clients, addressing concerns, and providing updates
- Lead, train, and supervise cleaning staff, ensuring adherence to standards and safety protocols
- Develop and implement efficient cleaning schedules and resource allocation strategies
- Implement quality control measures to ensure service meets or exceeds expectations
- Manage cleaning supplies and equipment inventory, ensuring adequate stock levels
- Ensure compliance with health and safety regulations and provide staff training
- Monitor performance metrics and prepare regular reports for management and clients
- Resolve operational issues and conflicts promptly to maintain service continuity
- Identify opportunities for process optimization and service enhancement
- Develop and manage budgets for cleaning contracts, monitoring expenditures
- Maintain accurate records, contracts, and documentation related to cleaning services
- Transport goods and materials to designated locations efficiently and on schedule.
Delivery Driver
Vandita Holdings Ltd
04.2022 - 11.2022
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Completed on-time deliveries by choosing best and most efficient routes.
Customer Service Representative
Caltex Petrol Station
12.2021 - 05.2022
- Joined the business to get an experience in a front end role managing customer, stock taking and understanding the regulations and protocols followed by a global company
- Received, merchandised and arranged all shop items for visual display
- Assisted customers by answering questions and suggesting merchandise
- Tagged merchandise and neatly stocked on shelves and display areas
- Maintained customer satisfaction with quick and professional handling of product returns
- Kept sales receipts and maintained accounting records
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Accommodation Manager
IOTA Management
04.2018 - 11.2021
- Ensured smooth running of accommodation facilities, including safety and well being of guests, tenants and residents
- Managed more than 200 units for long term and short term tenancy
- Handled complaints and offered complimentary services to maintain tenant satisfaction rates
- Controlled budget and finances, manage stock levels and order supplies by collaboration with companies like NZ Cleaning supplies Ltd and Cleaning systems Ltd
- Communicated with reception services to coordinate and plan allocation of accommodation
- Arranged repairs and maintenance of facilities
- Inspected accommodation to ensure that hygiene and health and safety regulations are met, carrying out risk assessments as necessary
- Supervised work of cleaning staff and ensure that standards are maintained
- Made sure that adequate security for building is provided by setting up exit points in case of emergency or fire by working with site inspectors
- Assisted Triangle Fire protection team to inspect fire alarm system, sprinkler system and smoke detection systems inside facilities.
Education
Post Grad Diploma - Business Informatics
ICL
01.2022
Graduate Diploma - Business Management
NMIT
01.2018
Bachelor of Mechanical Engineering -
NSIT
01.2016
Skills
- Route Management
- Delivery Scheduling
- Document Management
- Transportation safety
- Load security
- Customer-Oriented
- Strong Work Ethic
- Logistics Planning
- Safe Driving Practices
License
Class 1 Full license
Class 2 full license
Timeline
Contracts Manager
OCS Ltd
04.2023 - Current
Delivery Driver
Vandita Holdings Ltd
04.2022 - 11.2022
Customer Service Representative
Caltex Petrol Station
12.2021 - 05.2022
Accommodation Manager
IOTA Management
04.2018 - 11.2021
Post Grad Diploma - Business Informatics
ICL
Graduate Diploma - Business Management
NMIT
Bachelor of Mechanical Engineering -
NSIT
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