ADITI PATEL
Auckland,Royal Oak
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lab Technician
Amul India
02.2020 - 08.2022
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Monitored testing procedures to meet criteria and maintain quality control.
- Testing Water Samples for an Effluent Treatment
- Performing Various test like COD (Chemical Oxygen demand), BOD (Bio Chemical Oxygen Demand), DO (Dissolved Oxygen), Ph Test, TDS, TSS.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Tracked collected specimens by initializing, dating, and noting times of collection.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
Teacher Leader
Sushant Classes
06.2019 - 01.2020
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behaviour modification and positive reinforcement strategies.
- Planned and implemented integrated lessons to meet national standards.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Advised and counselled students to help them develop skills and knowledge required to succeed.
- Graded and evaluated student assignments, papers, and course work.
Travel Manager
Bharat Travel And Tourist
06.2015 - 07.2016
- Created promotional materials to increase visibility and attract larger market share.
- Promoted dedicated customer service and support by promptly resolving customer complaints.
- Generated travel-related reports for clients to facilitate decision-making.
- Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
Sales Volunteer
New Zealand Red Cross
10.2023 - Current
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Contributed to event marketing, sales and brand promotion.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
Education
Master of Science - Environmental Science And Technology
ISTAR
VALLABH VIDHYANAGAR 05.2019
Bachelor of Science - Genetics
NVPAS
VALLABH VIDHYANAGAR05.2016
Skills
- Water Sampling
- Data Reporting
- Communication Skills
- Chemical Safety
- Site Inspection
- Quality Control
- Quality Assurance
- Microsoft Tools
Certification
- License - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Timeline
Sales Volunteer
New Zealand Red Cross
10.2023 - Current
Lab Technician
Amul India
02.2020 - 08.2022
Teacher Leader
Sushant Classes
06.2019 - 01.2020
Travel Manager
Bharat Travel And Tourist
06.2015 - 07.2016
Master of Science - Environmental Science And Technology
ISTAR
Bachelor of Science - Genetics
NVPAS
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