Aditya Patel
Auckland,AUK
Summary
Experienced Cafe Assistant skilled in customer service, food preparation, and cafe operations. Proficient in multitasking, communication, and attention to detail. Proven track record of creating a welcoming environment for customers while upholding cleanliness and efficiency. Recently shifted career to IT.
Overview
3
3
years of professional experience
Work History
IT Support Engineer
Southbase Construction
04.2023 - Current
- Microsoft 365 Admin
- Create and manage security groups
- Installation of firewall
- Manage access to particular apps and portal
- Create PowerShell scripts for automation
- Kaseya Administrator
- Create policies and agent procedures in Kaseya
- Group policy management with Active directory
- Azure admin
- Device setup
- Operating systems deployment
- Manage Intune
Cafe Assistant
Local's Cafe
06.2021 - 01.2023
- Consistently maintained hygiene protocols in the cafe kitchen.
- Executed takeaway order processing in line with corporate standards.
- Ensured inventory levels for pastries, sandwiches, and salads remained consistent.
- Performed cashier duties such as handling payments, issuing receipts and counting money back to customers.
- Set up dining areas for guests prior to their arrival including arranging tables, chairs and silverware.
- Checked food quality before serving it to the customers ensuring freshness of all ingredients were met.
- Communicated effectively with colleagues in order to ensure smooth operations throughout shifts.
- Monitored customer feedback forms and addressed any complaints or issues raised promptly.
- Managed seating arrangements for large groups of customers arriving at once.
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
Education
GRADUATE DIPLOMA - INFORMATION COMMUNICATION TECHNOLOGY LEVEL-7
TASMAN INTERNATION ACADEMIES
01.2019
NZ DIPLOMA - INFORMATIO TECHNOLOGY TECHNICAL SUPPORT LEVEL-5
AVONMORE TERTIARY INSTITUTE
01.2018
Skills
- Product presentation
- Espresso machine operation
- Cafe inventory
- Hiring standards
- Purchasing
- Hiring procedures
- Special events planning
- Menu design
- Fine-dining expertise
- Cost controls
- Table service
- Allergy awareness
- Menu pricing
- Service records
References
Available upon Request
Personal Information
Permanent: NZ permanent resident
Activities
- Music
- Fitness
- Fundraising for community work
- Sportsperson, love to play & watch cricket
Timeline
IT Support Engineer
Southbase Construction
04.2023 - Current
Cafe Assistant
Local's Cafe
06.2021 - 01.2023
GRADUATE DIPLOMA - INFORMATION COMMUNICATION TECHNOLOGY LEVEL-7
TASMAN INTERNATION ACADEMIES
NZ DIPLOMA - INFORMATIO TECHNOLOGY TECHNICAL SUPPORT LEVEL-5
AVONMORE TERTIARY INSTITUTE
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