Aditya ( Adi ) Puri

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

• Business Financial and trading KPIʼs-Develop strong sales and marketing strategies to ensure the Retail Financial and Trading Gross profit targets are achieved.
• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
• Provide leadership during times of organizational change or crisis situations.
• Created training modules and documentation to train staff.
• Exercised good judgment and decision-making in escalating concerns and resolving issues.
• Coordinate with instore team and develop strong business relations with suppliers.
• Leadership and Succession Planning-Develop training process for your direct reports to help them understand the business Kpiʼs, business model and equip them with skills to develop strong buying acumen.
• Business Planning and Reporting-Contribute to the monthly and annual business planning process for the department including budgets and targets
• Report monthly on KPI's to ensure targets are being met.
• Personal Planning- Manage your time efficiently to ensure all critical tasks in the department are completed each period
• Recognize and exercise judgment on areas of need in the department by priority and act on them in a timely manner
• Develop a structured planned process for an effective and structured channel of communication with the team abs members, suppliers, and customers.
• Financial KPI's- To meet or exceed agreed KPI's as per Business Model and work with store managers to develop a plan of action to attain the desired result.
• SAP System-To use the system to its full capabilities to set up product prices, promotions, required SAP reports, ensure good stock control, and maximum profitability.
• Dealing with Suppliers- To act with honesty and integrity at all times ensuring the relationship is mutually beneficial
• Positive feedback received from suppliers.
• In-Store Managers- Actively support and collaborate with Managers from other departments for the betterment of the store and each other.
• Lead by Example-Demonstrates and models behaviours consistent with our key values to ensure team respect and inclusion.
• Delegate and Build Effective Teams- Recognise the tasks that need to be delegated and follow up to ensure completion
• Department KPI's as per Business Model are met or exceeded and the team is cohesive and in good spirit.
• Customer Service- To engage and serve our customers with excellence and to make sure our First Five Customer Service standards are upheld throughout the store
• Being open to requests and ideas from customers and making sure all communication is acknowledged in a timely manner and acted on appropriately.

Running, Reading, Physical Fitness, Cricket, Outdoor Activities

• An outgoing individual who loves to have conversation with individuals coming from different backgrounds.
• A sports enthusiast. Favorite sports to watch are Cricket, Basketball and Football. But if any other sport is on, cab still watch it.
• Believe in living healthy and active lifestyle, so spend decent amount of time in the gym to keep the mind and body healthy.

• Adrian Mcdonald, 0220641107, adrian.mcdonald@fssi.co.nz, New World Wigram
• James Shaw, 0272365725, james.shaw@newworld.si.co.nz, New World Wigram