Aditya (Adi) Puri

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

• Business Financial and trading KPIʼs-Develop strong sales and marketing strategies to ensure the Retail Financial and Trading Gross profit targets are achieved . Coordinate with in-store team and develop strong business relations with suppliers.
• Leadership and Succession Planning-Develop training process for your direct reports to help them understand the business Kpiʼs, business model and equip them with skills to develop strong buying acumen.
• Business Planning and Reporting-Contribute to the monthly and annual business planning process for the department including budgets and targets. Report monthly on KPI's to ensure targets are being met.
• Personal Planning- Manage your time efficiently to ensure all critical tasks in the department are completed each period. Recognize and exercise judgment on areas of need in the department by priority and act on them in a timely manner. Develop a structured planned process for an effective and structured channel of communication with the team abs members, suppliers, and customers.
• Financial KPI's- To meet or exceed agreed KPI's as per Business Model and work with store managers to develop a plan of action to attain the desired result.
• SAP System-To use the system to its full capabilities to set up product prices, promotions, required SAP reports, ensure good stock control, and maximum profitability.
• Dealing with Suppliers- To act with honesty and integrity at all times ensuring the relationship is mutually beneficial. Positive feedback received from suppliers.
• In-Store Managers- Actively support and collaborate with Managers from other departments for the betterment of the store and each other.
• Lead by Example-Demonstrates and models behaviours consistent with our key values to ensure team respect and inclusion.
• Delegate and Build Effective Teams- Recognise the tasks that need to be delegated and follow up to ensure completion. Department KPI's as per Business Model are met or exceeded and the team is cohesive and in good spirit.
• Customer Service- To engage and serve our customers with excellence and to make sure our First Five Customer Service standards are upheld throughout the store. Being open to requests and ideas from customers and making sure all communication is acknowledged in a timely manner and acted on appropriately.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Controlled costs to keep business operating within budget and increase profits.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

• Adrian Mcdonald, 0220641107, adrian.mcdonald@fssi.co.nz, New World Wigram
• James Shaw, 0272365725, james.shaw@newworld.si.co.nz, New World Wigram