Experienced and detail-oriented Production Planner & Administrative Professional with over 13 years in the footwear manufacturing industry and a solid foundation in customer service and retail operations. Proven ability to plan large-scale production schedules (up to 700,000 pairs/year), streamline operations using ERP/MRP tools, and liaise across departments to meet deadlines. Known for reliability, initiative, and a collaborative approach to problem-solving.
Overview
23
23
years of professional experience
2
2
Certification
Work History
Production Planner & Administrative Coordinator
Bolton Footwear
South Africa, Part-Time -Remotely
05.2015 - Current
Schedule production of 650,000–700,000 shoe pairs annually across 2 manufacturing plants and 8 SMMEs.
Developed production schedules according to deadlines for existing orders and sales forecasting.
Lead a team of planners and coordinate with various departments to ensure timely production and inventory flow.
Use ERP, MRP, and TOC tools to optimize inventory and reduce lead times.
Maintain 90–95% on-time delivery rate.
Manage material requirements and resolve urgent out-of-stock requests quickly.
Chair production meetings and track progress against planning calendars.
Worked directly with production personnel to resolve production scheduling issues and conflicts.
Presented updated order and production status reports to sales staff and management.
Created production forecasting plans utilizing Excel spreadsheet tools and input from production and management teams.
Collaborated with cross-functional teams to identify process improvements, resulting in increased productivity levels.
Mentored junior staff members, fostering a positive team environment that encouraged knowledge sharing and skill development opportunities.
Reduced lead times by closely monitoring production schedules and addressing bottlenecks promptly.
Accounts & Fleet Management Assistant
Facilitate Group
New Zealand
02.2025 - 05.2025
Provide administrative and technical support for fleet operations, ensuring compliance and maintenance schedules are upheld.
Support the finance team by processing purchase/work orders in SimPRO and Xero.
Collaborate directly with management accountants for smooth financial operations.
Remote
Import Administrator
Bolton Footwear
South Africa
06.2011 - 05.2015
Traveled internationally for product selection and trade fairs in Italy, Germany, China.
Handled import logistics, customs compliance, and supplier coordination.
Compiled seasonal import catalogues and coordinated sales agent communications.
Area Manager Coordinator
Tekkie Town
South Africa
02.2009 - 05.2011
Served as liaison between 20 Area Managers and 167 stores.
Managed schedules, travel arrangements, communications, and project documentation.
Streamlined administrative systems to improve operational efficiency.
General Manager
Itsu
London, UK
10.2002 - 11.2008
Opened 4 new retail branches as part of the NSO team.
Managed teams of 12–24; daily sales ranged from £3,000 to £20,000.
Trained and coached staff; ensured adherence to operational and hygiene standards.
Delivered business targets in a fast-paced, high-volume retail environment.
Acted as first point of contact for staff, vendors, and customers
Education
Bachelor of Commerce (Honours) - Labour Relations & Personnel Management
North-West University
01.2000
Certificate - Pastoral Care & Trauma Counselling
North-West University
01.2012
Matric (High School Diploma) - undefined
Ben Viljoen High School
01.1997
Skills
Production & Demand Planning
Supply Chain & Inventory Management
Administrative & Office Coordination
ERP & MRP Systems (OneBeat, SYSPRO, SimPRO, Xero)
Team Leadership & Development
Process Optimization (TOC, ISO Standards)
Project Coordination
Customer Service & Stakeholder Engagement
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Data Analysis & Report Preparation
Certification
ISO 9001:2015 & 19011:2011 Internal & Supplier Quality Auditor
First Aid, Basic & Intermediate Food Hygiene
Grade 8 Piano – UNISA
Training Courses: Appraisals, Interviewing, Team Leadership, Trainer Workshop
Languages
English (Fluent)
Afrikaans (Fluent)
Timeline
Accounts & Fleet Management Assistant
Facilitate Group
02.2025 - 05.2025
Production Planner & Administrative Coordinator
Bolton Footwear
05.2015 - Current
Import Administrator
Bolton Footwear
06.2011 - 05.2015
Area Manager Coordinator
Tekkie Town
02.2009 - 05.2011
General Manager
Itsu
10.2002 - 11.2008
Matric (High School Diploma) - undefined
Ben Viljoen High School
Bachelor of Commerce (Honours) - Labour Relations & Personnel Management
Multi Sites Production Planner/Inventory Coordinator at Vibrantz TechnologiesMulti Sites Production Planner/Inventory Coordinator at Vibrantz Technologies