Retail manager with over 30 years of experience across high-volume hospitality, multi-site retail, and technical service industries. Skilled in staff leadership, inventory control, customer service, sales growth, and running profitable outlets. Brings strong knowledge of tools, machinery, and hands-on problem-solving from civil construction work. I bring a rare combination of hands-on technical knowledge, strong customer service ability. My background includes managing high-volume hospitality outlets, overseeing multi-site retail operations across New Zealand, owning and operating a successful store, and delivering top-tier customer experiences. I understand tools, machinery, hardware, and practical problem-solving from both civil construction and technical retail work. I am confident advising customers, supporting staff, managing inventory, and maintaining high store standards. I am reliable, organised, safety-focused, and ready to excell. Brings hands-on knowledge of tools, machinery, and hardware. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Possesses versatile skills in project management. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Demonstrates strong communication, and team building skills, with proven ability to quickly adapt to new environments. Effective at prioritizing tasks and meeting deadlines. Equipped with strong problem-solving abilities, and a willingness to learn. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Known for collaborative approach and commitment to excellence.