Adrian Clarete

Experienced and results-driven Customer Service Accounts Liaison with a strong background in client relationship management, issue resolution, and operational support. Known for exceptional verbal and written communication skills, with the ability to convey complex information clearly and concisely to both clients and internal teams. Demonstrates strong analytical thinking and creativity in resolving challenges and conflicts efficiently. Proven ability to build and maintain positive, long-term relationships with clients through empathy, active listening, and a customer-first approach. Highly organized and capable of managing multiple accounts and priorities simultaneously while meeting deadlines and exceeding expectations. Technically proficient in CRM systems and familiar with the technical aspects of products and services. Skilled in identifying sales opportunities within existing accounts and negotiating favorable outcomes with professionalism and tact.

Detail-oriented and proactive Customer Compliance Supervisor with a strong background in airline catering logistics and cross-departmental coordination. Skilled in ensuring accurate and timely communication of shift-specific information to support correct aircraft loading and packing aligned with customer airline requirements. Experienced in collaborating with management to develop strategic plans for aircraft configuration changes and galley load replenishment.
Proficient in coordinating with commercial teams to communicate future operating configurations and deliver clear, actionable packing instructions. Adept at maintaining galley plans within SACs (Computerized Catering System) and facilitating toolbox meetings to resolve operational issues. Demonstrated ability to create and present training content to upskill staff and supervisors. Known for anticipating compliance risks and implementing preventive measures to ensure smooth operations and equipment availability.

Experienced Maintenance Operations Analyst with a strong background in aircraft maintenance data management and operational coordination. Proven ability to serve as the primary information source for squadron leadership, collecting and analyzing data to identify trends in equipment performance and maintenance consumption. Skilled in establishing structural tracking systems for C-130 aircraft to monitor and assess long-term airframe conditions. Collaborates effectively with planning and scheduling teams to ensure work packages, time-change items, and service bulletins are current and executed efficiently. Regularly monitors aircraft inspections to maintain compliance and readiness. Known for a proactive approach to identifying potential issues and implementing solutions that support operational excellence and mission success.

Experienced Maintenance Operations Analyst with a strong background in aircraft maintenance data management and operational coordination. Proven ability to serve as the primary information source for squadron leadership, collecting and analyzing data to identify trends in equipment performance and maintenance consumption. Skilled in establishing structural tracking systems for C-130 aircraft to monitor and assess long-term airframe conditions. Collaborates effectively with planning and scheduling teams to ensure work packages, time-change items, and service bulletins are current and executed efficiently. Regularly monitors aircraft inspections to maintain compliance and readiness. Known for a proactive approach to identifying potential issues and implementing solutions that support operational excellence and mission success.

Experienced Maintenance Operations Analyst with a strong background in aircraft maintenance data management and operational coordination. Proven ability to serve as the primary information source for squadron leadership, collecting and analyzing data to identify trends in equipment performance and maintenance consumption. Skilled in establishing structural tracking systems for C-130 aircraft to monitor and assess long-term airframe conditions. Collaborates effectively with planning and scheduling teams to ensure work packages, time-change items, and service bulletins are current and executed efficiently. Regularly monitors aircraft inspections to maintain compliance and readiness. Known for a proactive approach to identifying potential issues and implementing solutions that support operational excellence and mission success.