ADRIAN VALENTINO
Clinton,OTA
Summary
Proven leader in operations and sales management, notably with INDUSTRIAL AND TRANSPORT EQUIPMENT INC ISUZU MOTOR, enhancing client satisfaction and boosting sales through strategic problem-solving and robust team leadership. Excelled in operations management and customer service, achieving significant performance improvements and revenue growth.
Overview
13
13
years of professional experience
Work History
Operations Manager
INDUSTRAIL AND TRANSPORT EQUIPMENT INC ISUZU MOTOR
08.2016 - 02.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Sales Manager
INDUSTRIAL AND TRANSPORT EQUIPMENT INC ISUZU MOTOR
04.2013 - 08.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
SALES REPRESENTATIVE
UNION MOTOR CORPORATION(MITSUBISHI MOTORS)
12.2006 - 03.2013
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
Bachelor of Science - Computational Science
CENTRO ESCOLAR UNIVERSITY
MALOLOS CITY, PHILIPPINES03.2002
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
Timeline
Operations Manager
INDUSTRAIL AND TRANSPORT EQUIPMENT INC ISUZU MOTOR
08.2016 - 02.2020
Sales Manager
INDUSTRIAL AND TRANSPORT EQUIPMENT INC ISUZU MOTOR
04.2013 - 08.2016
SALES REPRESENTATIVE
UNION MOTOR CORPORATION(MITSUBISHI MOTORS)
12.2006 - 03.2013
Bachelor of Science - Computational Science
CENTRO ESCOLAR UNIVERSITY
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