Adriana Johnson
Upper Hutt,WGN
Summary
Dedicated and motivated professional with strong communication skills and a friendly demeanor. Proven ability to adapt to various situations and environments. Quick learner with a commitment to continuous personal and professional development. Prepared to undertake additional training to enhance skills and contribute effectively to team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sandwich Artist - Full Time + 2IC
Subway
03.2021 - Current
- Provided exceptional customer service, promoting product upsells through friendly interactions.
- Demonstrated proficiency in operating espresso machine; maintained knowledge of till and POS systems.
- Maintained thorough knowledge of menu offerings and subway guidelines, ensuring cleanliness standards.
- Managed coffee and food orders, processed invoices, and conducted inventory stocktakes.
- Led recruitment efforts through interviews, hiring procedures, training initiatives, and team management.
- Strengthened strong communication skills within team and customers to improve service quality.
- Experience managing store operations as primary lead
Front of House - Part Time
7's Bar
03.2020 - 04.2021
- Greeted and seated customers, efficiently taking and delivering orders.
- Maintained knowledge of food, beverages, and relevant safety regulations regarding alcohol and gambling.
- Operated espresso machines and handled cash transactions with accuracy.
- Managed large functions and bar operations, ensuring smooth service flow.
- Executed general cleaning tasks, including clearing and resetting tables.
- Responsible for opening and closing procedures to maintain operational readiness.
Front of House - Part Time
Silverspoon Restaurant
08.2018 - 03.2020
- Greeted and seated customers, processing orders efficiently for timely delivery.
- Demonstrated extensive menu knowledge to enhance customer experience while ensuring compliance with regulations.
- Managed coffee machine operations and executed cash transactions accurately.
- Conducted cleaning duties to maintain a pristine and welcoming environment.
- Assisted kitchen staff with dishwashing and other essential tasks as required.
- Performed opening and closing duties to ensure smooth operations.
Kitchen Assistant - Part Time
Bupa Fergusson Care Home
10.2017 - 08.2018
- Facilitated timely meal service through efficient food preparation assistance.
- Contributed to meal plating and room deliveries to optimize operational workflow.
- Executed general cleaning duties to maintain hygiene standards in kitchen environment.
- Assisted nursing staff in feeding residents requiring support.
Education
High School Diploma -
Upper Hutt College
Upper Hutt, NZ11-2017
Skills
- Adaptability
- Interpersonal communication skills
- Customer service and assistance
- Teamwork and collaboration
- Strong work ethic
- Team leadership
Accomplishments
- Promoted from Sandwich Artist to Second In Charge.
Certification
- License Controller Qualification (LCQ) | Service Skills Institute | June 2020
Timeline
Sandwich Artist - Full Time + 2IC
Subway
03.2021 - Current
Front of House - Part Time
7's Bar
03.2020 - 04.2021
Front of House - Part Time
Silverspoon Restaurant
08.2018 - 03.2020
Kitchen Assistant - Part Time
Bupa Fergusson Care Home
10.2017 - 08.2018
High School Diploma -
Upper Hutt College
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