Adriana Rocha
Christchurch,Yaldhurst
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Beauty Advisor
Lagardere Travel Retail
09.2023 - 12.2023
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Maintained counter and display areas for cleanliness and organization.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Processed payments, entering sales in register for prompt customer service.
Maintenance Manager
Cassino Bar
12.2015 - 05.2022
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Supervised employee performance, preventive maintenance, and safety.
Cosmetic Beauty Advisor
O Boticario
09.2009 - 01.2014
- Offered make-up tips and popular tutorials in alignment with latest trends.
- Delivered product demonstrations and sample applications, raising exposure of key brands.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Recommended specific hair and beauty products to meet individual customer needs.
Cook
Chess Marketing
01.2008 - 01.2009
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Monitored food quality and presentation to maintain high standards.
Skills
- Product Management and Pricing
- Stocking and Replenishing
- Sales Process
- Sales Management
- Product and Service Sales
- Control of Expenses
- Staff Management
- Auto Delivery
- Local Delivery
- Product Demonstration
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
English
Professional Working
Timeline
Beauty Advisor
Lagardere Travel Retail
09.2023 - 12.2023
Maintenance Manager
Cassino Bar
12.2015 - 05.2022
Cosmetic Beauty Advisor
O Boticario
09.2009 - 01.2014
Cook
Chess Marketing
01.2008 - 01.2009
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