Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
ADRIANNE ADDIE ALEGADO

ADRIANNE ADDIE ALEGADO

5 Alan Avenue Henderson,Henderson

Summary

Competent [Desired Position] with robust background in managing aftersales operations to ensure customer satisfaction and retention. Led successful initiatives to streamline processes and enhance service quality. Demonstrated excellence in team leadership and customer relationship management.

Aftersales professional with strong focus on team collaboration and achieving results. Skilled in customer relationship management, process optimization, and issue resolution. Known for flexibility and reliability in adapting to changing needs. Valued for strong communication, leadership, and problem-solving abilities.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience

Work History

Aftersales Manager

AJ Motors Penrose
12.2024 - Current
  • Collaborated with sales teams to ensure seamless handover of customers from pre-sales to aftersales support.
  • Maintained high standards of quality control by regularly reviewing repair procedures and technician certifications.
  • Demonstrated commitment to customer satisfaction, leading the team by example through active engagement with clients and consistently delivering outstanding service.

Yard Operations Manager

AJ Motors Penrose Branch
09.2024 - Current
  • Promoted a culture of continuous improvement within the team through regular feedback sessions, collaborative problem-solving efforts, and open lines of communication.
  • Managed daily work assignments, ensuring timely completion of tasks while maintaining a high level of quality control.
  • Increased customer satisfaction levels by actively addressing concerns and providing timely resolutions to yard-related issues.

Sales Assistant

AJ Motors Takanini Branch
06.2023 - Current


  • Updated product displays regularly, keeping store appearance fresh and appealing.
  • Collaborated with team members to drive sales initiatives and achieve monthly goals.
  • Improved yard organization by implementing efficient storage solutions and space utilization techniques.

Car Detailer and Managing the Store

The Garage Motor Group
08.2021 - 05.2023
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
  • Provided exceptional customer service and addressed customer inquiries.

Education

Year 13 -

One Tree Hill College
12.2019

High School -

Iloilo National High School
04.2019

Primary -

West Visayas State University
03.2013

Skills

  • Car washing techniques
  • Sales strategy development
  • Goal oriented
  • Stock management
  • Positive attitude
  • Teamwork and collaboration
  • Load planning
  • Time management
  • Problem-solving abilities
  • Computer skills
  • Shipping and receiving

Languages

English
Tagalog

Timeline

Aftersales Manager

AJ Motors Penrose
12.2024 - Current

Yard Operations Manager

AJ Motors Penrose Branch
09.2024 - Current

Sales Assistant

AJ Motors Takanini Branch
06.2023 - Current

Car Detailer and Managing the Store

The Garage Motor Group
08.2021 - 05.2023

High School -

Iloilo National High School

Primary -

West Visayas State University

Year 13 -

One Tree Hill College

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ADRIANNE ADDIE ALEGADO