Adrien Koning

• Prepared and served a diverse range of beverages, showcasing knowledge of cocktails and local craft beers.
• Resolved guest complaints effectively by offering solutions and ensuring satisfaction with service.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.

*Note: This cafe had the same owner as the Butter factory.

• Greeted customers and assured they felt welcomed.
• Monitored and reported suspicious activity in line with bank security policies.
• Counted and packaged currency and coins.

• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Managed high-stress situations effectively, maintaining professionalism under pressure.