Tala Afoa
44A Bates Street,,Papakura
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Assistant Manager
HypeCloud
06.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Manager
Mason Manukau Ltd (Shosha)
10.2018 - 04.2023
- Building and developing positive business relationship with customers.
- Completing daily stocktakes.
- Inventory management.
- Cross Checking inventory with stock records.
- Elevating customers concerns and complaints to achieve maximum satisfaction.
- Opening and closing of registers, cash handling and making daily cash deposits.
- Demonstrating comprehensive knowledge of products.
- Training and up skilling new employees.
- Online product shipments and deliveries.
Construction Worker
Lion Brothers Ltd
02.2018 - 04.2018
- General Labour and Construction work.
- Working as part of a team and individual work.
- Communicating with customers and workmates.
- Time management.
Rigger
High Lift Cranes Ltd
02.2017 - 02.2018
- Installing precast concrete walls used in the construction of modern buildings.
- Working as part of a team.
- Communicating with foremen at each new site.
- Working to deadlines.
Voluntary Worker/Stock Taker
Bunnings Warehouse
08.2014 - 11.2014
- Count all products in the Warehouse.
- Take record of all products for inventory.
Education
NCEA Level 1 -
Rosehill College
Papakura, NZNCEA Level 2,3 -
MIT
Manukau, NZCertificate in Retail/customerService/Sales Level2 -
MSL Training
Manukau, NZ10.2018
Skills
- Organizational skills
- Goal Oriented
- Fast and Eager Learner
- Active Listener
- Reliable and honest
- Time Management
- Client engagement
- Effective communication
- Conflict management
- Self motivated and ambitious
- Positive and friendly
- Staff Training
Languages
Samoan
Native or Bilingual
English
Full Professional
Referee
* Mahendra Singh (Manager) Shosha Co. Contact mobile 021461449.
* Sahil Gupta (Manager) HypeCloud Co. Contact mobile 0220867788.
Timeline
Assistant Manager
HypeCloud
06.2023 - Current
Assistant Manager
Mason Manukau Ltd (Shosha)
10.2018 - 04.2023
Construction Worker
Lion Brothers Ltd
02.2018 - 04.2018
Rigger
High Lift Cranes Ltd
02.2017 - 02.2018
Voluntary Worker/Stock Taker
Bunnings Warehouse
08.2014 - 11.2014
NCEA Level 1 -
Rosehill College
NCEA Level 2,3 -
MIT
Certificate in Retail/customerService/Sales Level2 -
MSL Training