AFREEN ARA NAZNEEN
Hamilton,Fitzroy
Summary
Sales professional with proven track record in supporting sales teams and enhancing customer relations. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results. Possesses excellent communication and organizational skills.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Sugar N Sweets
07.2024 - 11.2024
- Company Overview: A motivated and detail-oriented professional with diverse experience in research interviewing, education, customer service and Sales Representative
- Helped restock shelves and ensure products were readily available for customers.
- Processed sales transactions and handled cash register with accuracy.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Sales Assistant
Royal Sundaram General Insurance
01.2022 - 12.2023
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Aided in the development of marketing materials for promotional campaigns, resulting in increased brand awareness and lead generation.
- Identified opportunities for cross-selling additional insurance products based on comprehensive analysis of clients'' needs, contributing to upselling success rates among agents.
- Increased referral business by cultivating relationships with existing clients and requesting referrals when appropriate.
Education
Master of Arts - English
University of Madras
Chennai, India11-2023
Bachelor of Arts - English
University of Madras
Ethiraj College, Chennai INDIA05-2019
Skills
- Simultaneous Task Management
- Strategic Issue Resolution
- Quick Learning Adaptability
- Exemplary Professional Conduct
- Effective Team Collaboration
- Information Security
- Task Prioritization Expertise
- Skilled in Operating Office Equipment
Languages
English
Hindi
Tamil
Urdu
Odia
Timeline
Sales Assistant
Sugar N Sweets
07.2024 - 11.2024
Sales Assistant
Royal Sundaram General Insurance
01.2022 - 12.2023
Master of Arts - English
University of Madras
Bachelor of Arts - English
University of Madras
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