Aftaab Khalil
Kumeu,New Zealand
Summary
Self-motivated, Mature and a Leader that inspires the team with a great sense of humour. Excellent time management skills, analytical thought process with a very high attention to detail. Punctual with very high integrity & a great understanding of operational cost management. Work well under pressure and thrive on exceeding expectations. Team player who can get along with anyone & enjoys the outdoors in all aspects.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Auckland Operations Manager
Accessman
09.2023 - Current
- Over sight of all operational functions across 3 Auckland branches, manage and lead a team of 13 staff
- Establish and implement logistics strategies for efficient delivery
- Analyse P&L reports to utilise operational success whilst meeting and exceeding budget
- Oversee project monitoring, deliverables & quality improvement
- Handle all customer escalations such as machine damage charges or invoice queries, which includes representing the Auckland region at disputes tribunal
- Handle all staff escalations such as disputes or failure to follow instruction that best serve the mission statement
- Manage all fleet vehicles / machinery for Cof, Wof, repairs & servicing – meeting NZ compliance regulations
- Implement operational structure including the development of systems and procedures
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Buyer, Supply Chain Global Operations
Eroad Limited
11.2022 - 09.2023
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Contractual and relationship management of suppliers to ensure cost-effective DIFOT is in line with Global Supply chain strategies
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations + generating purchase orders
- Generation of forecasts for suppliers to improve on-time Delivery and arrival forecast of long-lead items
- Monitoring of End of Line and Obsolete parts and provide alternatives in consultation with PE, R&D to ensure production continuity
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Liaising with freight forwarders and suppliers to resolve non-conformances
- Liaising with and updating dates where required for supplier deliveries into our In-market warehouses in NZ, Australia and USA
- Input into EROAD Integrated Business Planning programme, with collocation of information and presentation within set formats
- Participate in supplier capability assessment, and vendor evaluation programmes, including RFP/RFQ where required
- Maintain master data in ERP systems and adjust safety stock levels, MOQ based on purchasing history and future demand
- Support Finance team to ensure on time reconciliation of supplier’s and freight forwarders invoices
North Island Procurement Officer
MacMillan Plumbing & Gas Ltd
11.2021 - 11.2022
- Load and charge variances for jobs
- Built relationships with vendors to negotiate ideal terms for purchases.
- Monitor and create cost analysis for project pricing
- Quantify materials required for projects that are in tender stages
- Make sure orders are delivered and organised in a timely manner that reflects budgeting
- Quote and submit pricing for variations on site whilst dealing with project managers to ensure all work is approved
- Check invoiced orders to make sure all project pricing is adhered and discuss variances with supplier to get it credited
- Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
- Read schedule of quantities and order materials that is specified
- Organise credits for materials that weren’t used on site and have been returned at the end of jobs
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
- Developed strong partnerships with vendors to secure favorable pricing, payment terms, and delivery schedules.
Fleet & Logistics Coordinator
Accessman
02.2019 - 11.2021
- Effectively manage the end-to-end order process
- Develop and maintain collaborative, cooperative and effective relationships with internal and external stakeholders
- Providing excellent customer service by being the first point of contact for all 3 Auckland branches
- Timely and effective communication to relevant parties around purchase order status
- Tracked orders and notified customers of status or potential delays.
- Coordinating and managing staff at all 3 branches for all post hire checks, allocating the correct driver and transport medium to suit the job site
- Calling clients to ensure all aspects of the order a fulfilled which includes site contact, loading bay bookings and drop off / collection points
- Answer phone enquiries and multitask different responsibilities on a daily basis which includes emails
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Coordinate all repair, certification and breakdown enquiries on a timely manner
- Provide technical information to clients based on their machinery requirements and forward it through to the correct sales rep for site inspection and further analysis
- Liaison with different departments to ensure clients get the right information at the right time
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Working collaboratively with other employees to increase efficiency
National Pricing Analyst
Turners Group
05.2017 - 02.2019
- Pricing all Ex-Lease, Government, and Repossessed vehicles along with various trade-in vehicles
- Cost Analysis & cross-referencing data
- Performed ad-hoc analyses as needed to address specific business challenges or opportunities, providing valuable insights for decisionmakers.
- Detailing and cross referencing all automotive makes and models across all makes to determine correct market price
- Build daily reports on MS Excel with refurb accountability, price vehicles using internal and external data sources
- Follow market trends for vehicles to determine depreciation rate and residual value
- Reporting daily to the Chief Operating Officer
- Recommending the proper sales channel to vendors for maximum yield
- Actively recognising vehicle specifications in order to compare various automotive brands
- Retain details on various vehicles in order to outline point of differences and similarities
- Constantly update data base with new information to more streamline pricing tools
- Conducted regular price reviews, maintaining up-to-date knowledge of industry trends and competitor activities.
- Follow up on missing data from branches and vendors regarding the vehicles
Education
Bachelor of Business - Economics & International Business
Auckland University of Technology
Auckland, NZ11.2013
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operational Efficiency
- Decision-Making
- Employee relations and conflict resolution
- Staff Management Staff Training
- Logistics Inventory Management
- Policies and procedures implementation
- Customer Relationship Management
- Health and safety compliance
Professional Highlights
- Known for being able to juggle heavy workloads
- Excellent operations management who brings the best out of employees
- Experience in order management, customer service and logistics
- Great sense of humour & extremely approachable
- A people’s person with excellent relatability
- Become a known and well-liked voice for the team
- Successfully liaising with staff, clients & suppliers
- Become known for proficiency in using various systems whilst showing the ability to learn new systems at an accelerated pace
- Accurately resolved exception reports and transaction-related matters thanks to a high attention to detail
Timeline
Auckland Operations Manager
Accessman
09.2023 - Current
Buyer, Supply Chain Global Operations
Eroad Limited
11.2022 - 09.2023
North Island Procurement Officer
MacMillan Plumbing & Gas Ltd
11.2021 - 11.2022
Fleet & Logistics Coordinator
Accessman
02.2019 - 11.2021
National Pricing Analyst
Turners Group
05.2017 - 02.2019
Bachelor of Business - Economics & International Business
Auckland University of Technology
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