Agata Martina Kurdziel
Queenstown,Otago
Summary
Passionate professional with over 6 years of
experience in Queenstown, New Zealand. With hospitality background working in this industry since 2008. I would like to describe myself as a person with strong multi-tasking skills, and the ability to simultaneously manage several projects and schedules. Passionate about yielding and goal-driven. Excellent public-facing point person for clients, customers, and service providers.
Overview
16
16
years of professional experience
Work History
Rooms Division Manager
Heritage Queenstown
03.2023 - Current
P.O.S. Installer (Mews) for New Hotel in Auckland
Lylo/Jucy Snooze
08.2022 - 10.2022
Reservations Agent for Queenstown and Auckland
Jucy Snooze Queenstown
08.2022 - 10.2022
Assistant Hotel Manager/Operations Manager, Customer Experience
Jucy Snooze
02.2022 - 08.2022
Reservations and Yield Manager
Heritage Queenstown
09.2018 - 02.2022
Reservations and Yield Supervisor
Heritage Queenstown
10.2017 - 09.2018
Front Office Supervisor and Duty Manager
Heritage Queenstown
02.2017 - 10.2017
Receptionist
Heritage Queenstown
05.2016 - 02.2017
Duty Manager
The Cove Bites & Brewers
08.2015 - 04.2016
Receptionist
Park Hyatt - Palacio Duhau
04.2012 - 07.2015
F&B Hostess and Server
Park Hyatt - Palacio Duhau
03.2010 - 04.2012
Merchandiser
Polynesian Hotel - Disney
12.2009 - 03.2010
Working Holiday Visa
Casual Waitress
Four Seasons, Interconental Hotel And Others
01.2008 - 12.2009
Education
Hotel Management -
La Suisse CEPEC
Buenos Aires, Argentina12.2010
Public Relations -
University Of Business And Social Science
Buenos Aires, ArgentinaCertificate - LCQ And Manager Certificate
New Zealand Licence Controller Qualification
New Zealand07.2020
Certificate - Receptionist - Level 4 - NZQF
New Zealand Qualifications Framework
New Zealand12.2017
Skills
Microsoft Office Strong interpersonal & communication skills, ability to work collaboratively as part of a team, problem-solving, leadership, meticulous attention to detail,
excellent organizational skills, and ability to work under pressure Hotel Systems: PMS/OPERA, channel managers, Opera, Micros, Kaba, Staah, IDEAS Revenue Management System, Mews
Languages
English
Full Professional
Portuguese
Professional Working
Spanish
Native or Bilingual
Additional Information
ACTIVITIES AND INTERESTS
•Yoga • Gym •Wellbeing • Hiking •Travel
Timeline
Rooms Division Manager
Heritage Queenstown
03.2023 - Current
P.O.S. Installer (Mews) for New Hotel in Auckland
Lylo/Jucy Snooze
08.2022 - 10.2022
Reservations Agent for Queenstown and Auckland
Jucy Snooze Queenstown
08.2022 - 10.2022
Assistant Hotel Manager/Operations Manager, Customer Experience
Jucy Snooze
02.2022 - 08.2022
Reservations and Yield Manager
Heritage Queenstown
09.2018 - 02.2022
Reservations and Yield Supervisor
Heritage Queenstown
10.2017 - 09.2018
Front Office Supervisor and Duty Manager
Heritage Queenstown
02.2017 - 10.2017
Receptionist
Heritage Queenstown
05.2016 - 02.2017
Duty Manager
The Cove Bites & Brewers
08.2015 - 04.2016
Receptionist
Park Hyatt - Palacio Duhau
04.2012 - 07.2015
F&B Hostess and Server
Park Hyatt - Palacio Duhau
03.2010 - 04.2012
Merchandiser
Polynesian Hotel - Disney
12.2009 - 03.2010
Casual Waitress
Four Seasons, Interconental Hotel And Others
01.2008 - 12.2009
Hotel Management -
La Suisse CEPEC
Public Relations -
University Of Business And Social Science
Certificate - LCQ And Manager Certificate
New Zealand Licence Controller Qualification
Certificate - Receptionist - Level 4 - NZQF
New Zealand Qualifications Framework
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