AGNES BENAVIDES
94A Swanson Road, Henderson,AUK
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
33
33
years of professional experience
Work History
Photographer
Two-Way Productions
Sorsogon City, Philippines
08.2013 - 12.2023
- Conducted all photo shoots in a calm and professional demeanor
- Cropped, manipulated and performed color balance for final images
- Improvised photographic methods and techniques
- Collaborated successfully with a variety of photographers, personalities and work styles
- Photographed special events, including weddings, parties, graduations, baptismal and fine portraits.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
Branch Officer
Philippine Postal Savings Bank, Inc.
Sorsogon City, Philippines
03.2007 - 07.2013
- Assists the Branch Manager in the formulation and implementation of marketing strategies and techniques for the Branch with the primary purpose of developing both traditional and non-traditional savers of fund
- Responsible for the planning, organizing, directing and controlling the activities of the Cash Section
- Responsible for the New Accounts, over-the-counter transactions and clearing transactions following internal and Bangko Sentral ng Pilipinas (BSP) guidelines.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
Staff Loans Assistant
Bank of the Philippine Islands
Naga City, Philippines
06.2006 - 03.2007
- Responsible in ensuring that all credit applications for commercial loans are properly screened
- Evaluate accounts, reviews and defend the proposed credit packages for endorsement of the Account Officer to the Market and Team Head, and to a higher approving body, if necessary
- Attend to Credit Investigation inquiries from other Bank units as well as from other lending institutions.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Developed and maintained filing systems to facilitate easy access to information.
Senior Service Associate
Bank of the Philippine Islands
Pasig City, Philippines
07.2002 - 06.2006
- FCDU/Time Deposit – processes incoming/outgoing peso and foreign telegraphic transfers, sale of demand drafts, purchase/sale of foreign currency notes and traveller’s checks and processes Investment Fund transactions
- Teller – receives cash and checks for deposit and disburses cash in payment for withdrawals and encashments
- Ensures completeness of signature on documents and technical validity of presented checks
- Sorts and bundles bills per denomination and appearance
- New Accounts – In charge of opening of accounts of various types, entertains inquiries on the certifications and imposes related service charge.
- Improved customer satisfaction by efficiently addressing and resolving service-related issues in a timely manner.
- Implemented innovative strategies to upsell products and services, contributing to significant revenue growth.
- Coordinated with other departments to ensure seamless delivery of services across all aspects of the client experience.
Fronliner
Far East Bank and Trust Co. (now Bank of the Philippine Islands)
Pasig City, Philippines
01.1997 - 01.2002
- Consistently met performance goals, utilizing strong multitasking and prioritization skills.
- Streamlined processes for increased productivity with effective communication and collaboration.
- Enhanced team efficiency by maintaining a clean and organized work environment.
- Performed daily opening/closing duties diligently, ensuring that the workplace was always ready for operation at the start or end of each business day.
- Developed rapport with customers for better service quality through active listening and empathy.
Accounting Assistant
Far East Bank and Trust Co. (now Bank of the Philippine Islands)
Makati City, Philippines
01.1995 - 01.1997
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Used accounting software to prepare weekly and monthly financial reports.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Enhanced financial reporting accuracy by diligently reconciling accounts and identifying discrepancies.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
Accounting Assistant
Banco de Oro Savings and Mortgage Bank
Makati City, Philippines
01.1991 - 01.1995
Education
Bachelor Of Science In Commerce - Accounting
Divine Word College of Legazpi
Legazpi City, Philippines03.1989
Skills
- MS Office (MS Word and Excel) literate
- Adobe Lightroom
- Photography
- Typing
- Photo editing
- Adobe Photoshop
- Customer Service
- Good oral and written communication
Affiliations
- CHASING LIGHT (CL) LANDSCAPE PHOTOGRAPHERS - Alumna
- MAYON PHOTOGRAPHY CLUB (MPC) - Member
- MANTO NIN PAGKAMOOT CHILDREN’S FOUNDATION, INC. - Member
Training
- Chasing Light Landscape Masterclass, November 2012
- BSP Circular No. 706 Updated Anti-Money Laundering Rules & Regulations, May2011
- Signature Verification and Bank Fraud, March 2011
- Bank Security and Safety, March 2011
- Cash Management and Control System, November 2010
- Seminar on Security Awareness, July 2010
- Anti-Money Laundering Law, as amended PLUS Trends & Typologies, KYC & Updates "back-to-back with" Understanding & Deterring Bank Fraud, March 2010
- Signature Analysis & Forgery Detection, October 2009
- Seminar on Banking Operations, May 2008
- Know Your Money & Counterfeit Detection - Phil. Peso & US Dollar, March 2007
- Teller's Certification Program, May 2003
- Marketing Assistant's Training Program, August 1997
- OS-CSR Training Program, April 1997
- Professional Frontliners Workshop, August 1991
Referees
- Melecio Q. Labalan
Co-Owner, Two-Way Productions Sorsogon
+639093879444
mel.labalan@gmail.com
- Ma. Rowena J. Jesalva, SAVP
Department Head, Retail Banking Sector
Philippine National Bank
+639175684476
Timeline
Photographer
Two-Way Productions
08.2013 - 12.2023
Branch Officer
Philippine Postal Savings Bank, Inc.
03.2007 - 07.2013
Staff Loans Assistant
Bank of the Philippine Islands
06.2006 - 03.2007
Senior Service Associate
Bank of the Philippine Islands
07.2002 - 06.2006
Fronliner
Far East Bank and Trust Co. (now Bank of the Philippine Islands)
01.1997 - 01.2002
Accounting Assistant
Far East Bank and Trust Co. (now Bank of the Philippine Islands)
01.1995 - 01.1997
Accounting Assistant
Banco de Oro Savings and Mortgage Bank
01.1991 - 01.1995
Bachelor Of Science In Commerce - Accounting
Divine Word College of Legazpi