Agnes Seumanufagai
Auckland,AUK
Summary
Proven Receptionist at Wellington Hospital, adept in office administration and customer service, showcasing exceptional communication skills and a knack for multitasking. Excelled in visitor management and data entry, enhancing customer satisfaction and streamlining onboarding processes. Demonstrates a keen attention to detail and a strong ability to work independently, contributing significantly to team success.
Overview
6
6
years of professional experience
Work History
Receptionist
Wellington Hospital
Newtown, Wellington
09.2017 - 03.2024
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Assisted with onboarding of new employees by providing orientation information and support.
- Greeted customers, answered general questions and directed to appropriate locations.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Education
Certificate in Health And Well-Being Level 3
New Zealand Skills And Education (NZSE)
New Lynn, NZ Auckland08-2025
Faculty of Education (FOE)
NUS ( National University of Samoa)
Samoa05-2016
Skills
- Customer service
- Communication skills
- Office administration
- Visitor management
- Data entry
- Scheduling appointments
- Greeting and seating clients
- Verbal and written communication
- Time management
- Multitasking and independence
- Culturally sensitive
- Problem solving
- People person
- Teamwork
- Attention to detail
- Patience
Languages
English
Professional
Samoan
Professional
Timeline
Receptionist
Wellington Hospital
09.2017 - 03.2024
Certificate in Health And Well-Being Level 3
New Zealand Skills And Education (NZSE)
Faculty of Education (FOE)
NUS ( National University of Samoa)
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