Ahmed Khimani
245B HIllsborough Road,AUK
Summary
Kia Ora, My name is Ahmed Khimani. I'm an outgoing, friendly, & confident, 1st year university student completing my BCOM degree at the University of Auckland. I'm a passionate, ambitious, and driven individual ready and willing to work hard and learn from professionals. At Highschool I was part of the student executive leadership team and had the role of being the Fatialofa 2024 House Captain which gave me excellent communication, leadership, speaking, organisation and many other useful skills which grew my character and knowledge exponentially. I have superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. I have 2-3 years of experience as a customer service rep, sales consultant & a self employed small business owner. I am honest, and willing to learn and to give everything a try. I would greatly welcome the chance of an interview, where we would be able to discuss in greater detail the value and strength I can bring to your successful company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Self Employed
Alpha PC & Electronics
Hillsborough, Auckland
04.2021 - Current
- Managed the website and created listings of products on TradeMe and other various marketplaces.
- Educated customers on special pricing opportunities and company offerings.
- Placed orders and answered customer questions in-person, through email and over phone to maximise customer service.
- Improved overall customer purchasing experiences to promote steady revenue.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Offered friendly greetings and assistance to incoming customers.
- Established good customer relations and excellent service to build and retain loyal customers.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Provided exceptional customer service to ensure customer satisfaction.
Sales Consultant
Noel Leeming
Royal Oak, Auckland
02.2023 - 05.2024
- Collaborated with marketing team to design promotional materials for campaigns.
- Assisted in developing sales strategies and setting targets for different accounts.
- Listened to customers to understand needs and refer to optimal services.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Advised customers on best practices when using company products or services.
- Generated daily reports on sales activities for management review.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Customer Service Representative
Noel Leeming
Royal Oak, Auckland
10.2022 - 02.2023
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained a high level of professionalism when dealing with difficult customers.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Supported sales team members to drive growth and development.
Education
Some College (No Degree) - NCEA Level 1, 2 , 3 Excellence Endorsement
Lynfield College
Auckland11-2024
Bachelor of Commerce - Finance & Accounting
University of Auckland
Auckland, NZSkills
- Relationship and Team Building
- Customer Service
- Building Customer Trust and Loyalty
- Issue and Complaint Resolution
- Multitasking and Prioritisation
- Verbal Communication
- Team Player
- Problem-Solving
- Team Exercises
- Presentation Skills
- Microsoft Office
- Interpersonal Communication
- Active Listening
- Willingness to Learn
- Creative Thinking
- Teamwork and Collaboration
- Time Management and Organisation
- Software architecture
- Performance optimisation
- Quality assurance
Additional Information
- DOB 13 March 2007
Affiliations
- Puketpapa Youth Foundation- Communication & Operations team 2023,2024
- Hui Mai/ Class Award of the year 11, 12, 13
- House Netball Trophy
- House Trophy
Accomplishments
- House captain Fatialofa trophy
- House netball comp trophy
- Student executive team
- House captain
- Puketpapa Youth Foundation 2023, 2024
Certification
- Defensive Driving Course & Full driving license
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Urdu
Full Professional
Websites
References
References available upon request.
Timeline
Sales Consultant
Noel Leeming
02.2023 - 05.2024
Customer Service Representative
Noel Leeming
10.2022 - 02.2023
Self Employed
Alpha PC & Electronics
04.2021 - Current
Some College (No Degree) - NCEA Level 1, 2 , 3 Excellence Endorsement
Lynfield College
Bachelor of Commerce - Finance & Accounting
University of Auckland
Similar Profiles
Eric MartinEric Martin
Computer Repair Technician at Alpha Laptop PCComputer Repair Technician at Alpha Laptop PC
Eric MartinEric Martin
Computer Repair Technician at Alpha Laptop PC Repair & MoreComputer Repair Technician at Alpha Laptop PC Repair & More
Deb BiswajitDeb Biswajit
Manager Facility at MacDermid Alpha Electronics Solutions India Pvt.LtdManager Facility at MacDermid Alpha Electronics Solutions India Pvt.Ltd
Vikashni DeviVikashni Devi
Temporary Traffic Management Truck Driver at Evolution Traffic ManagementTemporary Traffic Management Truck Driver at Evolution Traffic Management
Jasmine ManchandaJasmine Manchanda
Administrative Coordinator at MohawkAdministrative Coordinator at Mohawk