Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
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Ahuja Sahil

Summary

Dynamic and results-driven professional with a diverse background spanning aviation, hospitality, and retail industries. Proven ability to ensure operational excellence, uphold safety and security standards, and lead teams to achieve organizational goals. Adept at customer service, regulatory compliance, and strategic management. Seeking to leverage extensive experience and skills in a challenging role within a reputable organization.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cargo Warehouse Agent

Air New Zealand
03.2019 - Current
  • Process and stow inbound cargo ensuring cargo is available for uplift in timely and accurate manner and any discrepancies are promptly reported.
  • Deliver cargo as per instructions to ensure customers receive their goods in timely, professional, friendly and efficient manner.
  • Monitor movement of cargo and ensure that all releases or removals of items are authorised to ensure work environment is safe and secure.
  • Develop and maintain relationships with stakeholders to ensure business needs and objectives are understood and fulfilled.
  • Develop and maintain relationships with team members to facilitate effective and efficient teamwork.
  • Actively ensure safety and security of all people, assets, systems and procedures engaged in or associated with own area of responsibility or otherwise under own control or influence.

Ramp Loader

Menzies Aviation NZ , Auckland International Airport
12.2017 - 02.2019
  • Safe and Secure loading and unloading of passenger baggage on\off the aircraft.
  • Loading and unloading of cargo from aircraft to warehouse.
  • Work with flight operations team in preparation of setting up gates for aircraft arrival.
  • Check manifest for all loading and unloading baggage and cargo.
  • Ensure all documents are correct and all numbers are accurate in compliance with airline regulations.
  • Stepped up to Supervise and Lead team members

Restaurant Manager

Bikanervala
10.2015 - 10.2017
  • Coordinate planning, budgeting and purchasing for all food operations within the establishment.
  • Maintain work records and work productions.
  • Ensuring safety and cleanliness policy followed by all staff.
  • Investigate all safety incidents thoroughly.
  • Manage day to day activities of restaurant.
  • Order supplies, manage stock and weekly inventory report, ensure profit margins are met.
  • Hiring and conducting training for new staff.
  • Manage all cash handling and financial transactions.
  • Ensure all staff are utilized efficiently and managed at all times
  • Investigate customer complaints.
  • Organise functions in the restaurant, provide estimate of prices within customer’s budget.
  • Place order for all necessary supplier for the restaurant from suppliers.

Retail Assistant

Fair Price – Four Square
02.2014 - 10.2015
  • Customer service – act as a first point of contact by welcoming customers in the store.
  • Check out operations – cash handling.
  • Assist in daily store operations.
  • Keeping the store presentable, clean and safe for customers.
  • Stock shelves and manage inventory.
  • Prepare window displays.
  • Answer questions about product features and guide customers in making correct purchasing decisions.
  • Handle refunds and exchanges associated paperwork.
  • Attach price tags to each item and make sure that they reflect updated price information.
  • Balance cash register at the end of shift and make sure that there is sufficient change available.

Education

Diploma -

Newton College of Business And Studies
03.2017

Skills

  • Safety and Security Procedures
  • Team Leadership and Supervision
  • Operations Management
  • Customer Service Excellence
  • Inventory Management
  • Cash Handling and Financial Transactions
  • Regulatory Compliance
  • Problem Solving and Decision Making

Certification

  • Forklift license
  • MPI Biosecurity Certificate
  • Height Training

Additional Information

  • English
  • Punjabi
  • Hindi

Timeline

Cargo Warehouse Agent

Air New Zealand
03.2019 - Current

Ramp Loader

Menzies Aviation NZ , Auckland International Airport
12.2017 - 02.2019

Restaurant Manager

Bikanervala
10.2015 - 10.2017

Retail Assistant

Fair Price – Four Square
02.2014 - 10.2015

Diploma -

Newton College of Business And Studies

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Ahuja Sahil