Ai Kambara
Summary
Hardworking and dedicated experienced worker with a strong work attitude and great customer service skills, sharpen at San Marco Trattoria & Bar. Capability to multitask and solve problems effectively, enhancing guest experiences and contributing to repeat business. Bilingual with a keen attention to detail, committed to maintaining high standards in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Front of House Employee
San Marco Trattoria & Bar
05.2024 - 03.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Assisted in menu explanations, enhancing customer dining experience.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted baristas by operating a coffee machine for efficient service
- Maintained cleanliness and organization of front-of-house areas, enhancing guest experience.
Crew Member
Burger King
11.2021 - 06.2022
- Adapted quickly to new tasks, demonstrating flexibility in a fast-paced work environment.
- Provided excellent customer service, effectively addressing inquiries and resolving issues.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Cafe Worker
Marfa Cafe
05.2014 - 03.2018
- Delivered great customer service to enhance guest experiences and drive repeat business.
- Trained new cafe workers in sales, customer service, and safety.
- Developed and maintained positive relationships with regular customers to enhance their dining experience.
- Handled high-pressure situations calmly while multitasking effectively to maintain best productivity levels during busy periods.
Education
Bachelor of Arts - French Language And Literature
Kwansei Gakuin University
Hyogo, Japan03-2018
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Attention to detail
- Foreign language skills
- Multitasking and organization
Languages
English
Professional Working
Japanese
Native or Bilingual
French
Elementary
Timeline
Front of House Employee
San Marco Trattoria & Bar
05.2024 - 03.2025
Crew Member
Burger King
11.2021 - 06.2022
Cafe Worker
Marfa Cafe
05.2014 - 03.2018
Bachelor of Arts - French Language And Literature
Kwansei Gakuin University
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