Aialii Tasi Pace
Papatoetoe,AUK
Summary
Demonstrated adaptability and communication skills, enhancing customer satisfaction and streamlining administrative processes. Achieved significant improvements in efficiency and compliance, showcasing a commitment to excellence and a strong ability to multitask in fast-paced environments. Efficient professional in logistics and supply chain management with a knack for maintaining high productivity and completing tasks efficiently. Skilled in inventory management, order processing, and logistical coordination. Excel at problem-solving, time management, and adaptability, ensuring smooth operations in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receiving Clerk& Forklift Operator
LSG SKY CHEF
12.2023 - Current
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Organized deliveries by sorting and stocking receivables
- Computed shipping, storage or demurrage charges using computer or price list.
- Completed necessary paperwork including packing slips, bills of lading, receiving reports. accurately and on time.
- Investigated missing packages and shipments quickly by contacting carriers directly if needed.
- Identified order discrepancies and damaged items and notified supervisor.
- Followed company safety policies while handling heavy objects manually or with equipment such as forklifts or dollies during the unloading process.
- Inspected delivered items for damage or defects; returned unacceptable items to vendor immediately.
- Performed daily cycle counts to ensure accuracy of inventory records.
- Unloaded delivery trucks, containers, and pallets using hand truck, forklifts or other equipment as needed.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Maintained clean work area that adhered to strict safety standards.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Reported safety and quality issues to management.
- Ensured safety procedures were followed when operating forklifts.
- Checked shipments for damaged or incorrect items.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Identified needs of customers promptly and efficiently.
- Worked closely with management team to develop strategies for improving workflow processes.
Bidfood
Richland, Brisbane Australia
02.2020 - 03.2023
- Offered training and support to keep team members motivated and working toward objectives.
- Collaborated with other departments to ensure alignment of goals across teams.
- Created training materials and conducted group trainings on new processes or procedures.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Maintained positive working relationship with fellow staff and management.
- Oversaw training and development programs to enhance team skills and knowledge.
- Delegated daily tasks to team members to optimize group productivity.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Completed daily quality assurance duties to provide feedback for improvements.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked with cross-functional teams to achieve goals.
- Located, pulled and prepared orders.
- Ensured all safety protocols were followed while operating the forklift.
- Cleaned up spills or debris in work areas immediately following an incident.
- Secured loads on pallets to minimize damage and worker injuries.
- Checked shipments for damaged or incorrect items.
- Performed daily pre-shift inspections on forklifts and other equipment.
- Inspected lifts before use to prevent damage to goods.
- Operated manual pallet jacks to move material around the warehouse.
- Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
- Received incoming shipments and checked contents against purchase orders.
- Operated forklifts to transport materials between loading, processing, and storage areas.
Customer Service Representative
FREEDOM FUELS
Loganlea, Brisbane Australia
10.2017 - 12.2019
- Deliver high-quality and professional service.
- Cleaning duties
- Assist and support Store Manager with administrative duties
- Assist with stock management and store merchandising
- Act responsibly by ensuring site compliance with Health and Safety Standards at all times
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Provided accurate information about products and services to customers.
Education
Certificate III -
Warehousing & Logistics
Brisbane Australia03-2017
Bachelor of Commerce -
The National University of Samoa
Apia Samoa01-2016
Skills
- Good communication skills
- Good listening skills
- Attention to detail
- Works independently
- Works well under pressure
- Multi-tasking
- Self-starter
- Deadline management
- Fast-paced environment
- Cultural diversity awareness
- Adaptability
- Following direction
- Critical problem solving
- Punctuality
- Flexibility
- Accountability
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Data entry
- Stock management
- Administrative support
- Customer service
- Inventory control
References
- Bidfood Operational Manager (Billy), 0466497750
- Kellys Freedom , 0490434128
- LSG SKY CHEF - Supervisor (Abija Peterson) 021749546
Certification
- Full License Class 1
- Forklift License
Timeline
Receiving Clerk& Forklift Operator
LSG SKY CHEF
12.2023 - Current
Bidfood
02.2020 - 03.2023
Customer Service Representative
FREEDOM FUELS
10.2017 - 12.2019
Certificate III -
Warehousing & Logistics
Bachelor of Commerce -
The National University of Samoa
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