Aiga Addy Wilson
86 Zelda Ave, Glover Park,Manukau
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Shift Manager
McDonald's Restaurant
02.2020 - 09.2023
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Excelled in every store position and regularly backed up front-line staff.
Domestic Cleaner
Auckland Prison
05.2015 - 05.2017
- Cleaned and sanitized bathrooms, kitchens and other similar areas
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Maintained floor cleaning and waxing equipment.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Education
No Degree - Advancing Your Leadership
Company Based Macdonald Restaurant
Auckland, NZ08.2022
No Degree - Workplace Safety
Macdonald's Restaurant Workplace
Auckland, NZ08.2022
No Degree - Food And Beverage Service
Work Based Learning
Auckland, NZ07.2022
Skills
- Email Software
- Microsoft Access
- Payment Processing
- Manage Budgets
- Train Employees
- Opening and Closing Procedures
- Microsoft Office
- Verbal and Written Communication
- Cash Handling
- Safety and Security Enforcement
- Station Preparation
- Energetic and Enthusiastic
- Shift Work
- Medical Devices
- Quality Standards
- Hospitality Management
- Handle Materials
- Coaching and Mentoring
- Job Assignments
- First Aid
- Handling Customer Complaints
- Interpersonal Skills
Languages
Samoan
Full Professional
English
Native or Bilingual
Additional Information
Menime Lalakai
McDonald's Department Manager
menimelalakai20@gmail.com
02108221542
Richie Fuimaono
Duty Manager McDonald's Restaurant
richiefuimaono01@gmail.com
Timeline
Shift Manager
McDonald's Restaurant
02.2020 - 09.2023
Domestic Cleaner
Auckland Prison
05.2015 - 05.2017
No Degree - Advancing Your Leadership
Company Based Macdonald Restaurant
No Degree - Workplace Safety
Macdonald's Restaurant Workplace
No Degree - Food And Beverage Service
Work Based Learning
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