Aihui Sun
Torbay
Summary
Professional assistant with experience in managing executive schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs and trusted for efficiency. Skills include calendar management, travel arrangements, and effective communication. Known for organizational skills and proactive problem-solving.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
5
5
years of professional experience
Work History
Personal Assistant
Yuting Limited
06.2024 - Current
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Displayed absolute discretion at handling confidential information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Personal Assistant
Luxe Dream Event Hire Limited
10.2023 - 06.2024
- Maintained appropriate filing of personal and professional documentation.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
Team Leader
Massey University Chinese Students' Association
12.2021 - 12.2022
- Build and Implement team annual goal.
- Regularly contact the cooperative to obtain benefits to our members.
- Lead the team to hold a regular meeting to optimize and reflect on.
- On behalf of the student group, contact the school and the Consulate General, and solve the required problems in a timely manner for students.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Perform human resources and financial management, check the finance regularly and provide invoices.
Tea Barista
Ting Tea
11.2020 - 08.2021
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Cross-trained and provided back up for customer service managers.
Customer Service
DAGU Rice Noodles
06.2020 - 12.2020
- Satisfy customer needs.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Offered assistance to customers, paying attention to special needs or wants.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Education
Master of Business - Marketing
Massey University
Auckland, NZ11-2026
Graduate Diploma - Operations And Supply Chain Management
University of Auckland
Auckland, NZ11-2024
Bachelor of Business - Accounting And Finance
Massey University
Auckland, NZ07.2022
High School Diploma -
Westlake Girls' High School
12.2018
Skills
- Proficient in Microsoft skill
- Daily Workflow Improvement
- Excellent team work experience
- Time management
- Multitasking and organization
- Good Customer Service
- Powerful learning and understanding
Languages
Chinese
Native or Bilingual
English
Full Professional
Timeline
Personal Assistant
Yuting Limited
06.2024 - Current
Personal Assistant
Luxe Dream Event Hire Limited
10.2023 - 06.2024
Team Leader
Massey University Chinese Students' Association
12.2021 - 12.2022
Tea Barista
Ting Tea
11.2020 - 08.2021
Customer Service
DAGU Rice Noodles
06.2020 - 12.2020
High School Diploma -
Westlake Girls' High School
Master of Business - Marketing
Massey University
Graduate Diploma - Operations And Supply Chain Management
University of Auckland
Bachelor of Business - Accounting And Finance
Massey University
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