Ailesha May Harrison
Corrections Officer
Dargaville,NTL
Summary
My objective is to be able to use my knowledge and experiences and implement it in everything that I do. I am willing to learn new things everyday and be able to pass that knowledge on to others. I am vigilant and a hard worker that works well within a team. I believe that every work place must have appropriate procedures that is effective for the team to follow which is how I love to work. I consider myself to be a reliable and trustworthy person who can work with every cultural and gender within and outside the work place. My future goal is to be able to give back to the community and making it a better place.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work History
Caregiver
Family Members
Auckland, AUK
09.2016 - Current
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Built strong relationships with clients to deliver emotional support and companionship.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
Corrections Officer
Department Of Corrections
Auckland, AUK
06.2019 - 09.2021
- -Drove passenger vehicles and trucks to transport prisoners to other institutions, hospitals and work sites.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Arranged daily schedules for prisoners, work assignments, family visits, probation and case manager appointments, Audio Visual Link (AVL) meetings, programs, late/early courts, medical appointments, prisoners going on transfer to other prisons.
- New arrival risk assessment (NARA) for first timers in prison.
- Risk assessments conducted if needed to identify the level of self harm within prisoners and to minimize the risk quickly and safely.
- Shared Accommodation Cell Risk Assessment (SACRA).
- Coordinating the gang affiliations in units. Checking prisoner’s alerts and non associations.
- Incident Response to situations in units in the prison.
- Voluntary Segregation for prisoners who fears for their safety.
- Oversaw and maintained custody of 50 prisoners in a mainstream unit.
- Incident and misconduct reports are established and reviewed. -Actively supervising prisoners during all activities and transfers to monitor compliance and implement corrective actions.
- Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
- Examined incoming and outgoing mail to detect contraband, including gang violence and drugs or weapons.
- Conducted pat downs and strip searches of prisoners and visitors to prevent contraband from entering facility.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Facility check and cell search inspection is done on a daily basis and recorded once completed.
- Operated the controls of the unit.
- Occurrence log book is monitored at all times.
- Offender notes are loaded.
- Control and Restraint.
- Prisoner Cell and Location Check (PCLC): Check on the safety of the prisoners in our custody during lock up in their cells.
- Unlocking and locking prisoners.
- Prison Operations Manual (POM) is completed on a daily basis.
- Distributing breakfast, lunch, and dinner to prisoners every day.
- Remand Management Tool Senior Compliance Checklist
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Implemented Hoikairangi strategy into the units
- Routinely counted inmates and in response to potential security breaches.
Senior Lifeguard
Papatoetoe Centennial Pools
Auckland, AUK
10.2018 - 03.2019
- Seasonal MyTime Sessions
- Human Workforce Seasonal Training
- Test Ready Training Dealing with conflicts within the team and being able to resolve any issues
- Creating systems and procedures for aquatic staff Running both indoor/outdoor pools
- Managing the aquatics team
- Making sure that indoor/outdoor plant room is operating as per normal Creating an everyday schedule for aquatics staff
- Rostering
- Logging maintenance jobs
- Signing off staff duties check list
- Chemical handling
- Consulted with emergency personnel while securing scene.
- Performed lifesaving measures during incidents until paramedics arrived on scene.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Entered water immediately to pull struggling swimmers to safety.
- Tracked students progress and gave constructive feedback for skills requiring improvement.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Continuous Improvement Project Lead
Moana Nui A Kiwa Pools And Leisure Centre
Auckland, AUK
01.2017 - 03.2019
- An ongoing effort to improve our products, services, or processes to benefit our customers, staff, and facility.
- Leading our 5’s team in our base camp audits.
- Scheduling meetings once a month to our 5’s reps from each function Making sure that our systems are up to date and is continuously improving.
- Communicating and making decisions to benefit our team.
- Monthly auditing of all functions (recreation, aquatics, customer support, fitness).
- Return on Investments
- 5’s and 8 Wastes
- Kanban System
- Visual Management Boards
- New Ideas System
- Built and motivated continuous improvement team to meet project goals, adhere to responsibilities and attain milestones.
- Reported regularly to managers on project budget, progress and technical problems.
- Maintained open communication by presenting regular updates on project status to customers and staff.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked with customers in the community to understand needs and provide excellent service.
Lifeguard
Moana Nui A Kiwa Pools And Leisure Centre
Auckland, AUK
12.2014 - 10.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Entered water immediately to pull struggling swimmers to safety.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Inspected pool during shift and skimmed toys and trash that could clog pool pump.
- Consulted with emergency personnel while securing scene.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Checked pool and surrounding areas for hazardous conditions.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Used CPR skills to assist rescued individuals until arrival of emergency services.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
- Completed basic maintenance and repairs to keep pools functioning properly.
- Performed lifesaving measures during incidents until paramedics arrived on scene.
- Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
- Maintained rescue equipment by conducting inspections and completing basic repairs.
- Saved distressed persons using rescue techniques and equipment.
- Attentively monitored swimmers to identify distress.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Pool facility daily duties are completed daily
- Air NZ and Police test
Customer Support Representative
Moana Nui A Kiwa Pools And Leisure Centre
Auckland, AUK
03.2015 - 03.2016
- Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
- Delivered exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously.
- Connected with customers to address questions and resolve issues through phone and email.
- Contributed ideas and practical solutions to support process improvement efforts.
- Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.
- Participated in ongoing training to learn new products and enhance skills to optimize customer support delivery.
- Configured hardware, devices and software to set up work stations for employees.
- Making regular announcements on the PA system.
- Cash handling.
- Maintaining cleanliness in the reception foyer areas.
- Log maintenance jobs.
- Answering and transferring calls.
- Restocking merchandise
Fitness Instructor
Moana Nui A Kiwa Pools And Leisure Centre
Auckland, AUK
03.2015 - 03.2016
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
- Motivated clients to achieve their personal fitness goals through developing and modifying routines.
- Registering new members to join our gym.
- Booking appointments into the face 2 face system program.
- Rescheduling appointments.
- Organizing and scheduling client files.
Recreation Assistant
Moana Nui A Kiwa Pools And Leisure Centre
Auckland, AUK
03.2015 - 03.2016
- Discussed safety and maintenance concerns with supervisor for remediation.
- Performed light custodial duties to provide clean and inviting facilities.
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
- Kept athletic and games equipment and facilities organized and maintained.
- Provided clear instruction to activity and program participants to deliver fun and safety.
- Umpiring social mixed netball tournament once a week
- Picking up OSCAR children for after school day care.
- Creating and planning holiday programs
- Actively supervising the children.
- Cooking afternoon tea for the children.
- Coordinating games and activities to entertain the children.
Education
Bachelors in Sport And Recreation - Sport And Recreation
Manukau Institute of Technology
Otara 02.2012 - 11.2013
Skills
Conflict resolution skills
Time Management
Leadership Skills
Problem Solving
Multitasking skills
Communication Skills
Reliable and Trustworthy
Certificates
- National Certificate Offender Management Level 3
- Certificate in First Aid (2021)
- Te Ara Poutama Award
- Gorillas Boxing Event
- HardKnocks Boxing
- Water Treatment Certificate
- Skippers Course
- Boating Education Certificate
- Police Swim Certificate (2016)
- Aqua Aerobics Instructor (2016)
- National Certificate in Recreation and Sport Core Skills L2 including PLPC (2014)
- National Certificate Recreation and Sport Core Skills L2 (2014)
- Certificate in Sport and Recreation (Level 4)
- Manukau Institute of Technology Tertiary Scholarship
- The Stan Kepa prize for Leadership in Cultural Activities
- Senior girls Tag Award
- Girls Netball Referee
- Mangere College Leadership Award
- Student Leader Award
- Thwaites Cup for Senior
- Music Student 2011
- ACISA Touch Runners Up
- Girls Rugby Award
- Senior Mixed Touch Award
References
Name: Tracey Paitai
Occupation: Manager at Manurewa Pools & Leisure Centre
Email: tracey.paitai@aucklandcouncil.govt.nz
Work Phone: 09 269 0930
Cell Phone: 0212952706
Name: Victoria Tipelu
Occupation: Senior Corrections Officer
Email: victoria.tipelu@corrections.govt.nz
Work Phone: 09 638 2415
Cell Phone: 021742714
Name: Munokoa Leotoga
Occupation: Recreation Team Leader
Moana Nui a Kiwa Pools and Leisure Centre
Email: munokoakoa.takai@aucklandcouncil.govt.nz
Work Phone: 09 261 8040
Cell Phone: 0211241961
Timeline
Corrections Officer
Department Of Corrections
06.2019 - 09.2021
Senior Lifeguard
Papatoetoe Centennial Pools
10.2018 - 03.2019
Continuous Improvement Project Lead
Moana Nui A Kiwa Pools And Leisure Centre
01.2017 - 03.2019
Caregiver
Family Members
09.2016 - Current
Customer Support Representative
Moana Nui A Kiwa Pools And Leisure Centre
03.2015 - 03.2016
Fitness Instructor
Moana Nui A Kiwa Pools And Leisure Centre
03.2015 - 03.2016
Recreation Assistant
Moana Nui A Kiwa Pools And Leisure Centre
03.2015 - 03.2016
Lifeguard
Moana Nui A Kiwa Pools And Leisure Centre
12.2014 - 10.2018
Bachelors in Sport And Recreation - Sport And Recreation
Manukau Institute of Technology
02.2012 - 11.2013