Dedicated wait staff member with strong multitasking and efficient organization skills. Experienced in high-volume dining environments, ensuring exceptional guest experiences through prompt service and effective communication.
Overview
1
1
year of professional experience
Work History
Wait Staff Member
Dixie Browns
Taupo, WKO
10.2025 - 02.2026
Provided excellent customer service by promptly addressing guest inquiries and concerns.
Assisted in food and beverage service, ensuring timely delivery and presentation standards.
Maintained cleanliness of dining area, adhering to health and safety regulations.
Collaborated with kitchen staff to ensure smooth operation during peak hours.
Processed customer orders accurately using point-of-sale systems.
Supported team members by sharing knowledge of menu items and specials.
Adapted quickly to changing environments and guest needs throughout shifts.
Contributed to a positive dining experience through effective communication and teamwork.
Cultivated warm relationships with regular customers.
Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Hotel Housekeeper
Village Resort Vacations
Taupo, WKO
08.2025 - 11.2025
Maintained cleanliness and organization of guest rooms and common areas.
Operated cleaning equipment and utilized proper techniques for various surfaces.
Assisted with laundry services, ensuring timely availability of fresh linens.
Restocked supplies and notified management of inventory needs promptly.
Collaborated with team members to prioritize tasks during peak occupancy periods.
Followed safety protocols to ensure a hazard-free environment for guests and staff.
Addressed guest inquiries regarding room amenities and housekeeping services efficiently.
Implemented feedback from supervisors to enhance cleaning procedures and guest satisfaction.
Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
Washed and folded towels and linens to properly stock guest rooms.
Reported damages, maintenance problems, safety issues, and potential hazards to management.
Petfood Packer
Pasture Pet Foods
Waipukurau, HKB
11.2024 - 02.2025
Packaged pet food products efficiently to meet daily production targets.
Operated packing machinery while adhering to safety protocols and quality standards.
Conducted quality checks on packaged items to ensure compliance with specifications.
Collaborated with team members to streamline packing processes and reduce downtime.
Maintained clean and organized work area to support operational efficiency.
Maintained a clean and organized work environment, promoting safety and productivity.
Proved successful working within tight deadlines and a fast-paced environment.