Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2026
2026
years of professional experience
Work History
Shift Manager/Accounts Manager
Lakeside Service Centre RDP
Te Anau, Fiordland
08.2014 - Current
Ensured timely task completion by managing schedules and meeting deadlines.
Resolved issues efficiently through strong problem-solving skills.
Trained new team members on cash register operations, customer service procedures, health and safety, emergency procedures, food hygiene practices, stock work, start-of-day setup, and end-of-day shutdown.
Delivered exceptional service face-to-face and over the phone.
Updated databases to maintain accuracy with current information.
Collaborated with team members to achieve project objectives within set timelines.
Liaised with suppliers regarding product availability and pricing details.
Managed ordering, receiving, storing, issuing, counting, and disposing of all stock.
Prepared and processed invoices, payments and bank deposits.
Cleaner
Anchorage Motel
Te Anau, Fiordland
05.2014 - 08.2014
Cleaned bathrooms thoroughly, including toilets, sinks, mirrors, and floors.
Swept, mopped floors, vacuumed carpets, and dusted surfaces to ensure pristine environments.
Disinfected high-touch surfaces, such as doorknobs, light switches, and desks, for guest safety.
Cleaned dishes, wiped kitchen surfaces, emptied trash cans, and replaced liners daily to uphold cleanliness.
Made beds.
Assisted with laundry services as needed to support overall facility operations.
Courier
Fastways
, Invercargill
03.2013 - 04.2014
Sorted and organized packages to optimize delivery routes for efficiency.
Loaded and unloaded cargo as required to facilitate operations.
Maintained accurate delivery and pick-up records using computerized tracking systems.
Inspected shipments for damages or discrepancies, documenting any issues found.
Answered customer inquiries regarding delivery status to enhance service quality.
Additional Roles
Various Employers
, Invercargill
ISS - Cleaner at Kew Hospital, I worked in all areas of the Hospital, This involved time managment and relied on my ability to work solo
Spotlight - Sales assistant at front desk and Home Goods section, This involved all aspects of till work and customer service working in a team.
SSI Bluff - SCUBA Diving Instructor for all specialties and all ages, in this position I worked as the team leader to provide tuition and safe dives for our students/customers. I also worked in the dive shop as an Assistant Manager.
Ascot Tavern - Bar staff
Education
Small Business
Frontline
Invercargill, NZ
01-2013
SCUBA Specialty Instructor - SCUBA
SSI Bluff
Bluff, NZ
01-2005
High School Diploma -
Southland Girls High
Invercargill
01-2002
Skills
punctuality and reliability
Customer service excellence
Inventory management
Database management
Invoice processing and supplier liaison
Problem solving and communication
Health and safety compliance
Cash handling and payment processing
Workplace safety practices
Operational procedures
Decision making
Customer complaint resolution
Affiliations
Te Anau Darts Team secretary and player
Mother of one young adult, two teenagers and one fur baby