Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aisling Baker

Auckland,St Heliers

Summary

Dynamic and client-focused Front of House Team Member with extensive bar and restaurant experience. Flexes easily between different positions to meet demand. Adept at enhancing customer experiences and fostering positive environments.

Overview

8
8
years of professional experience

Work History

Front of House Employee

Moretons Bar And Restaurant
01.2020 - 01.2024
  • Employed here on and off from 2020-2024, working whenever home from University.
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Front of House Employee

Mojo Cafe, Wynyard Location
03.2019 - 03.2020
  • Maintained composure and a positive attitude throughout the morning coffee rush.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.

Spray Tan Technician

Ponsonby Tan
12.2018 - 12.2019
  • Educated clients on proper pre-and post-tan care to maximize the longevity of their spray tans.
  • Performed thorough client consultations to determine the best tanning solution for their skin tone and desired results.
  • Built relationships with clients ensuring their a positive experience and their regular visits.

Retail Assistant

Chances Surf
12.2015 - 01.2016
  • Used POS system to process sales, returns, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Replenished sales floor merchandise and organized shelves, racks, and manequines for optimal appearance.

Education

Bachelor of Arts - Fine Arts, Majoring in Theatre

New York University
New York, United States
05.2024

High School Diploma -

Baradene College
Auckland
12.2018

Skills

Strong Work Ethic

Team player attitude

Positive demeanour

Up-selling strategies

Phone Etiquette

Multitasking and Organization

Timeline

Front of House Employee

Moretons Bar And Restaurant
01.2020 - 01.2024

Front of House Employee

Mojo Cafe, Wynyard Location
03.2019 - 03.2020

Spray Tan Technician

Ponsonby Tan
12.2018 - 12.2019

Retail Assistant

Chances Surf
12.2015 - 01.2016

Bachelor of Arts - Fine Arts, Majoring in Theatre

New York University

High School Diploma -

Baradene College

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Aisling Baker