Ai Wah Yeoh
Auckland,AUK
Summary
Certified Landscape Architect with extensive experience in designing and managing diverse landscape projects, while effectively liaising with clients, consultants, and multidisciplinary teams. Known for a strong passion for customer service, sales, and marketing, with a proven ability to build and maintain lasting client relationships. Offers excellent office administration, documentation, and PA skills, along with hands-on experience in HR and marketing support functions. A proactive, organized, and results-driven professional committed to delivering high-quality outcomes in both the creative and operational aspects of the business.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Promoter
Oriental Merchant NZ Ltd
Auckland, Auckland
09.2024 - Current
- Built a strong base of loyal customers through friendly interactions and professional engagement...
- Worked independently with minimal supervision, taking ownership for the sales demonstration.
- Demonstrated products features and benefits to customers in retail stores.
- Set up presentation stations, liaise with the store's manager, and manage inventory at the end of demonstrations.
- Demonstrated products, prepared samples, arranged attractively, and highlighted features to attract potential customers and encourage questions.
- Analyzed consumer behavior patterns to identify potential sales opportunities.
- Learned about products to share detailed information with customers, and boost product sales.
Stock Taker (Casual)
RGIS New Zealand Ltd.
Auckland, Auckland
08.2024 - Current
- Accurately counted, recorded, and reported stock levels across multiple retail locations or warehouse locations.
- Conducted physical inventory checks, and reconciled discrepancies with digital stock systems.
- Ensured all inventory was handled and recorded in compliance with company procedures.
- Worked efficiently in teams to complete stocktakes within tight deadlines, including early morning or after-hours shifts.
- Reported damaged, missing, or mislabeled items to supervisors to support inventory accuracy.
- Maintained high attention to detail, and followed health and safety protocols at all times.
- Developed excellent time management and problem-solving skills in fast-paced retail and warehousing environments.
Intermediate Landscape Architect
Context Architects Ltd
Newmarket, Auckland
11.2022 - 08.2024
- Collaborated within an architecture firm to deliver innovative landscape design solutions for housing and apartment developments.
- Developed detailed drawings for resource and building consent documentations.
- Gained a comprehensive understanding of New Zealand's planning standards and council requirements.
Front of House Staff Member
Ajisen Ramen Auckland
Newmarket, Auckland
08.2022 - 12.2022
- Greeted and welcomed customers, ensuring a positive first impression, and providing friendly, professional service.
- Managed reservations, seating, and customer flow to maintain a smooth, efficient front-of-house operation.
- Handled inquiries and complaints with patience, empathy, and effective problem-solving.
- Worked closely with the kitchen and waitstaff teams to coordinate service and maintain communication.
- Processed payments and operated POS systems accurately under time pressure.
- Maintained cleanliness and presentation of the reception and dining areas, adhering to health and safety protocols.
Warehouse Packer
Icelandic Holdings (NZ) Ltd.
East Tamaki, Auckland
07.2022 - 08.2022
- Followed safety protocols while operating machinery such as conveyors and hoists.
- Stacked cartons onto appropriate pallets according to size and weight restrictions.
- Labeled boxes, containers, and pallets for shipment purposes.
- Performed quality control checks to ensure consistency, packaging integrity, and adherence to food safety standards.
- Assisted with machine operation and troubleshooting minor packing issues to ensure a smooth workflow.
Senior Landscape Architect
Convergence by Design (M) Sdn. Bhd.
Selangor, Selangor
09.2016 - 06.2022
- Oversaw full landscape consultancy process, including concept design and project management.
- Reviewed and refined technical drawings while preparing tender documents and recommendations.
- Cultivated strong relationships with clients, consultants, and authorities to enhance negotiation skills.
Administrative Manager
Eng Huat Anson (M) Sdn. Bhd.
Teluk Intan , Perak
11.2014 - 05.2016
- Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
- Developed and implemented administrative procedures to maximize efficiency.
- Tracked and analyzed expenditures to deliver budgets and financial reports.
- Oversaw complex office support, managing records database, and organizing contracts.
Education
Bachelor in Landscape Architecture - Landscape Architecture
University Putra Malaysia
Malaysia08-2016
Skills
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, OneNote)
- Microsoft Teams
- Time Management Software (Trello, MS Planner, Clockify)
- Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, Lightroom)
- 3D rendering software (Rhino, Lumion, 3D SketchUp, and Twinmotion)
- Drafting software (ArchiCAD, AutoCAD, Revit)
Languages
- ENGLISH
- CHINESE MANDARIN
- CHINESE CANTONESE
- CHINESE HOKKIEN
- BAHASA INDONESIA/MALAYSIA
Certification
- ILAM Registered Landscape Architect in Malaysia.
Language
English
Full Professional
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Limited
Malay
Full Professional
References
References available upon request.
Timeline
Sales Promoter
Oriental Merchant NZ Ltd
09.2024 - Current
Stock Taker (Casual)
RGIS New Zealand Ltd.
08.2024 - Current
Intermediate Landscape Architect
Context Architects Ltd
11.2022 - 08.2024
Front of House Staff Member
Ajisen Ramen Auckland
08.2022 - 12.2022
Warehouse Packer
Icelandic Holdings (NZ) Ltd.
07.2022 - 08.2022
Senior Landscape Architect
Convergence by Design (M) Sdn. Bhd.
09.2016 - 06.2022
Administrative Manager
Eng Huat Anson (M) Sdn. Bhd.
11.2014 - 05.2016
Bachelor in Landscape Architecture - Landscape Architecture
University Putra Malaysia
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