Aiyala Trotter
Auckland,AUK
Summary
Hi My Name is Aiyala Trotter, I am 25 years old and I am currently working at New Shoots Early Childhood Centre. I have had work experience in many areas such as Retail, Hairdressing, Factory work, Babysitting for a visually impared child, and a carer for a friend.
I have had lots of experience dealing with customers and I am excellent communicator and I always managed to find a way to help out and satisfy every customer I met. After these experiences I have come to realize that Early Childhood is not meant for me, I am currently enrolled to complete a Diploma in Business and it has been one of the most enjoyable courses I have ever done.
I love to learn new things and pick up different skills, I would really love to learn more about, photography, brand marketing, digital marketing, social media marketing, influencer marketing, email marketing etc these are some of the assessments that my Business Diploma Course offers and I know that I would be an excellent candidate for your company because this is what I am very passionate about.
Overview
9
9
years of professional experience
Work History
Unqualified Teacher
New Shoots Childcare Centre
Sunnynook AUK
02.2024 - Current
- Supporting the children's emotional and physical developement
- Following Cleaning Procedures for each section of the room
- Supervising children when outside or inside
- Changing nappies (following nappy changing protocols)
- Putting children to sleep (following sleep protocols)
- Setting up engaging activities to help the children learn
- Always communicating with the child when you are about to do something for them
- Filling in children's diarys for parents to see what their child did during the day, what they ate, nappy changes, sleep times and bottle time and a short note about their day
- Helping and supporting other teachers with their tasks for the day
- Each closing and moving teacher has different jobs (following the procedure in order)
Unqualified Teacher
Kingdomcity Childcare
Northcote Point, AUK
06.2023 - 02.2024
- Supported student physical, mental, and social development using classroom games and activities.
- Helped students explore concepts with engaging, learning-focused activities.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Paid attention to detail while completing assignments.
Unqualified Teacher
Campbells Bay Early Learning Centre
Campbells Bay, AUK
06.2022 - 06.2023
- Helped students explore concepts with engaging, learning-focused activities.
- Supported student physical, mental, and social development using classroom games and activities.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Developed and implemented classroom routines to address varying student needs.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
Personal Carer
A Friend In Need
Greenhithe, AUK
09.2021 - 07.2022
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided transportation to medical appointments and social engagements, supporting patient independence and community involvement.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted patients with self-administered medications.
- Provided respite care for family caregivers, allowing them time to rest or attend personal commitments while ensuring their loved one was in safe hands.
- Provided safe mobility support to help patients move around personal and public spaces.
- Enhanced patient comfort by providing compassionate care and assistance with daily living tasks.
- Scheduled daily and weekly care hours for client caseload.
- Maintained a clean, safe, and organized living environment for patients, promoting overall well-being and satisfaction.
- Offered compassionate end-of-life care for patients facing terminal illness, providing emotional support and comfort measures to improve quality of life during final stages.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Self-motivated, with a strong sense of personal responsibility.
Hairdressing Apprentice
Alternative Hair Salon
Silverdale, AUK
09.2020 - 06.2021
- Styled hair, makeup and nails for customers for special events and occasions.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Offered color swatches to help clients choose desired hair color.
- Expanded knowledge of current industry trends and techniques through continuous education and research.
- Answered telephone calls to provide information and schedule new appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Collaborated with senior stylists on complex procedures for optimal results and skill development.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Contributed to a clean and organized work environment by maintaining proper sanitation of tools and workstations.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Getting Visually Impared Child Ready For School
A Friend In Need
Gulf Harbour AUK
02.2020 - 03.2020
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Applied effective time management techniques to meet tight deadlines.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
Sales Assistant Team Member
North Beach
Albany, AUK
12.2019 - 01.2020
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Supported marketing initiatives by executing attractive merchandise displays that showcased featured products.
- Fielded customer questions to share information about products, availability, and pricing.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
- Helped customers locate products and checked store system for merchandise at other sites.
- Monitored customers for signs of security concerns and escalated issues to management.
- Established rapport with customers using active listening and interpersonal skills.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in store.
- Assisted in achieving store sales targets by driving promotions and consistently upselling products.
- Contributed to a positive team environment with strong communication and collaborative skills.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
Colour Technician
Rodney Wayne Hairdressing
Albany, AUK
09.2018 - 11.2019
- Developed long-lasting relationships with clients through exceptional customer service and attention to detail in color consultations.
- Documented client information, color treatment formulas and general notes on services into logbooks.
- Brushed, washed and thoroughly rinsed clients' hair prior to coloring, avoiding pulling hair, or aggravating scalp.
- Participated actively in ongoing training sessions on new products or technologies introduced into the market or salon inventory lineup.
- Kept up-to-date with industry trends, attending workshops and conferences regularly to maintain cutting-edge knowledge of color techniques.
- Maintained a clean, organized work area compliant with state health regulations, ensuring a safe environment for both staff and clients.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Prepared hair for styling, coloring treatments and cuts.
- Performed thorough color analyses, ensuring the most flattering shades were selected for each client''s unique features and skin tone.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Communicated effectively with clients to establish expectations and desires for color treatment.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
Hair Salon Assistant
Hair Workshop
Browns Bay, AUK
05.2018 - 08.2018
- Developed creative techniques to provide clients with latest hairstyles.
- Styled hair, makeup and nails for customers for special events and occasions.
- Answered phone calls and emails to schedule client appointments.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Passionate about learning and committed to continual improvement.
Chilled Foods Assistant
PAK'nSAVE
Silverdale, AUK
11.2016 - 04.2017
- Increased customer service success rates by quickly resolving issues.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Casual Team Member
Linens 'n Things
Silverdale, AUK
12.2014 - 12.2015
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Managed time effectively during peak hours to minimize wait times for customers.
- Contributed to team success by completing jobs quickly and accurately
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Assisted stock clerks in lifting, sorting and moving freight to appropriate stockroom, floor or aisle area.
- Developed strong relationships with coworkers, fostering a positive work environment that enhanced productivity.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
Education
Business Diploma - Digital Media
The Career Acdaemy
Auckland, AUKNZ Level 5 Diploma - Early Childhood Education
Ashton Warner Nanny Academy
Whangaparaoa, AUK12.2021
Hairdressing Certificate - Hairdresser
Cut Above Academy
Auckland, AUK04.2019
Certificate In Barista Skills - Barista
Epresso Coffee School
Auckland, AUK06.2017
School - NCEA
Orewa College
Orewa, AUK01.2016
Skills
- By nature I am kind, caring and nurturing towards children and parents
- I am execllent with my communication I will always greet the parents and their child and have open conversations with the parents
- I am a very hard worker and love to do the best job I can
- I am a great team player when I am in an environment with people who love to care and support others
- I am an amazing listener, I will always listen to the wants and needs of others
- I am a very keen learner I love to learn new things and challenge myself in ways i never knew I could
- I am a very reliable person I will always show up to work on time and I can be trusted with different daily tasks and I will make sure that they are done
- I am a very open and honest and most truthful person because that's all I know to be
- I am also a very confident compassionate person and know that I can thrive in any job when I put my mind to it and have the passion
Timeline
Unqualified Teacher
New Shoots Childcare Centre
02.2024 - Current
Unqualified Teacher
Kingdomcity Childcare
06.2023 - 02.2024
Unqualified Teacher
Campbells Bay Early Learning Centre
06.2022 - 06.2023
Personal Carer
A Friend In Need
09.2021 - 07.2022
Hairdressing Apprentice
Alternative Hair Salon
09.2020 - 06.2021
Getting Visually Impared Child Ready For School
A Friend In Need
02.2020 - 03.2020
Sales Assistant Team Member
North Beach
12.2019 - 01.2020
Colour Technician
Rodney Wayne Hairdressing
09.2018 - 11.2019
Hair Salon Assistant
Hair Workshop
05.2018 - 08.2018
Chilled Foods Assistant
PAK'nSAVE
11.2016 - 04.2017
Casual Team Member
Linens 'n Things
12.2014 - 12.2015
Business Diploma - Digital Media
The Career Acdaemy
NZ Level 5 Diploma - Early Childhood Education
Ashton Warner Nanny Academy
Hairdressing Certificate - Hairdresser
Cut Above Academy
Certificate In Barista Skills - Barista
Epresso Coffee School
School - NCEA
Orewa College