Aizaad Dinni
Hamilton/Thames,WKO
Summary
Adept at efficient route planning and demonstrating strong communication, I significantly contributed to Kiwi Express by ensuring timely deliveries and enhancing customer satisfaction. My proactive approach in adapting to route changes and mastering GPS navigation led to consistently meeting daily targets, underlining my commitment to professionalism and punctuality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Delivery Driver Assistant
Kiwi Express
08.2014 - 03.2016
- Continuously adapted to changes in routes or schedules due to unforeseen circumstances, ensuring minimal disruption in service levels.
- Participated in ongoing training opportunities provided by the employer, enhancing skillset relevant to the role of Delivery Driver Assistant.
- Contributed to overall team success by consistently meeting daily delivery targets and goals.
- Verified package information, cross-checking invoices to maintain accuracy throughout the delivery process.
- Enhanced customer satisfaction with prompt and courteous service during deliveries.
- Assisted driver in completing required documentation such as proof of delivery forms or incident reports when needed.
- Kept warehouse and associated outside areas neat and clean.
- Provided exceptional service to customers, answering questions regarding their orders and delivery times.
- Reduced potential damage claims by carefully handling fragile items during loading and unloading procedures.
- Promoted company values through professional interactions with both internal and external clients during deliveries.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Education
Level 4 In Health And Wellbeing - Health Care Management
Wintec
Hamilton08.2023
Skills
- Strong communication skills
- Professionalism and punctuality
- Safe driving practices
- Efficient route planning
- GPS navigation proficiency
- Weather condition preparedness
- Load securing techniques
- Vehicle maintenance
- Familiarity with local traffic laws
- Stress management techniques
- Package handling
- Punctuality
- Clean driving record
- Safety practices
- Vehicle inspection
- Safe lifting procedures
- Damage prevention
- Efficient driving
Certification
Current First Aid Certificate
Health and wellbeing certificate
Animal welfare certificate
Languages
Arabic/ Amharic /English/ French and Afar
Full Professional
Timeline
Delivery Driver Assistant
Kiwi Express
08.2014 - 03.2016
Level 4 In Health And Wellbeing - Health Care Management
Wintec
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